MORGANTOWN, Pa.- LMC Software Solutions, a provider of next-generation enterprise software support solutions, and Alliance Global Services, a premier global software solutions firm, announce today they have formed a strategic partnership. Under the agreement, Alliance will utilize LMC's Enterprise Technical Support Center (ETSC) - a centralized, web-based set of support tools that enable support teams to maximize the operational availability and streamline the management of business enterprise applications - as part of its own internal support operations. In addition, Alliance will offer the ETSC solution as a value-added component to its customers.
"We are delighted," comments LMC founder and CEO Fran Connolly. "This partnership provides the opportunity to prove out our position that improving the quality of system performance ultimately drives significant cost savings and improved customer satisfaction. Our work with Alliance is an important step for us in the marketplace."
John Castleman, President and CEO of Alliance Global Services, notes, "We have been watching LMC carefully and have been repeatedly impressed by their technology and approach to life cycle management for highly sophisticated products. We anticipate seeing improved consistency in our internal operations, which will translate to cost savings, and expect that our clients will find value in incorporating the tools in house as well."
LMC Solutions is a Ben Franklin Technology Partner.
About LMC Software Solutions LLC
LMC Software Solutions creates products and services that address the complex support issues that companies face today in deploying and supporting critical business enterprise applications. LMC utilizes the latest technologies to enable its customers to achieve the highest availability at the lowest possible cost of ownership. LMC's Enterprise Technical Support Center offers a standard support framework of tools and services that can be tailored to meet the specific enterprise application requirements in most major industries. Online at www.lmcsoftwaresolutions.com.
About Alliance Global Services
Alliance Global Services is a software solutions firm providing the full life cycle of capabilities from strategic guidance through product development, quality assurance - testing, and application maintenance outsourcing. With our proprietary RIGHTLINE methodology, we focus on cost effectively building and maintaining software products and applications for software, content and data intensive companies whose businesses depend on software innovation. Founded in 1994, Alliance is headquartered in suburban Philadelphia, Conshohocken, PA. The firm's worldwide offices include: Boston, Chicago, Bridgewater and Hyderabad, India. For more information, visit www.allianceglobalservices.com.
SOURCE LMC Software Solutions LLC
LMC Software Solutions,
Anne Marie Heil,
AMHeil Marketing Strategy & Communications,
Alliance Global Services,
Director of Marketing,
Web Site: www.lmcsoftwaresolutions.com