Integrated Postilion Multi-Channel Self-Service Banking Solution Announced
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Combining Internet banking, voice, mobile and payments services on one platform
LONDON and ATLANTA, Nov. 7 -- S1 Corporation (NASDAQ:SONE), a leading provider of customer interaction software for financial and payment services, announced today at Cartes 06, the annual cards and payments show in Paris, that beginning next year, financial institutions and processors in Europe, Middle East and Africa will be able to offer fully integrated multi-channel banking services. Postilion for Financial Institutions will provide complete consistency across the ATM, voice, Internet, and mobile channels.
Postilion for Financial Institutions reduces the overall cost of driving self-service channels. With Postilion's 99.999% reliability, reduced hardware footprint and common architecture, financial service providers are able to manage customers across all self-service channels from a single management portal, providing full visibility and management of customer data, account history, transaction detail, and channel access. As a result, customer support is more efficient and less costly, improving overall customer service and satisfaction, as well as minimizing operational and employee training costs.
Postilion offers customers of financial institutions a common banking experience across all self-service channels, better customer service and more self-service options. Postilion leverages a single integration point to the bank host which offers a common data response across all channels. This provides customers with consistent account balance and detail information, regardless of which self-service channel they choose, improving a Postilion institution's brand and overall self-service image. Postilion also offers customers the ability to customize their self-service banking experience through capabilities such as ATM personalization allowing them to create a customized ATM experience.
Johann Dreyer, the chief executive officer of S1 Corporation, explained: "Benefits of the integrated Postilion include leveraging Postilion's known reliable technology through a single customer point-of-contact dashboard, a single configuration access point for ATM, Internet, voice, and mobile, a single host integration point, and providing consistent reporting and monitoring across all channels via a reduced hardware footprint." He added: "This is a major milestone in the development and evolution of our Postilion payments solution for the banking and financial sectors. We are excited to further strengthen our position as leader of innovation within the industry."
Postilion for Financial Institutions is being showcased at Cartes 06.
About S1 Corporation
S1 Corporation delivers customer interaction software for financial and payment services and offers unique solution sets for financial institutions, retailers, and processors. S1 employs 1,500 people in operations throughout North America, Europe and Middle East, Africa, and Asia-Pacific regions. Worldwide, more than 3,000 customers use S1 software solutions, which are comprised of applications that address virtually every market segment and delivery channel. S1 partners with best-in-class organizations to provide flexible and extensible software solutions for its customers. Additional information about S1 is available at www.s1.com
Source: S1 Corporation
CONTACT:
Leisha Richardson
+1-512-336-3028
leisha.richardson@s1.com
Martina von Bonin
+44-7966-439-604
martina.vonbonin@s1.com
Web site: www.s1.com/
