HP Drives Real-time Anywhere, Anytime Enterprise Communications
New Unified Communications solutions advance the way clients communicate and collaborate
PALO ALTO, Calif., July 25, 2011 - HP today announced new solutions and services that advance the way clients use Unified Communications (UC) to improve collaboration and business responsiveness.
HP's new Voice Transformation Solutions, Virtual Workplace Solutions and Network Readiness Services address the trials organizations face when integrating telephony with communications applications, such as video or instant messaging.
Many organizations are facing challenges with enabling a growing virtual workforce, as well as interoperability issues caused by aging, inflexible telephony and network infrastructures and disparate communications systems. Gartner predicts that by year end 2015, 60 percent of organizations will offer employees at least four parallel, overlapping, voice/telephony options.(1)
As employees share information faster, they increase responsiveness to customers, partners and across the organization, ultimately improving productivity.
"Clients need to understand how changes to their work environment can impact communications," said Rich Skoba, director, Global Unified Communications Portfolio, Technology Consulting, HP. "By collaborating with HP, clients can leverage HP's methodology and testing of multivendor UC solutions to create their unique Unified Communications journey, transforming their communications infrastructure to address needs today and into the future."
HP Voice Transformation Solutions
With HP Voice Transformation Solutions, clients can build the foundation they need to create a productive, agile workplace that improves customer responsiveness. Clients benefits include:
o Simplified collaboration with centralized Voice over IP (VoIP) and traditional phone systems extended via Internet Protocol (IP) to create a single conduit for voice, data and video.
o A flexible, modular approach based on a customized voice transformation roadmap enables clients to evolve their communication infrastructure as needed, on their schedule, without disrupting business.
o Ability to share information by consolidating voice messaging and audio conferencing into a single interface, which cultivates productivity and decreases operational costs.
HP Virtual Workplace Solutions
Employees can be more productive, connected and responsive by improving the flow of information and communication between the organization, suppliers and partners with HP Virtual Workplace Solutions:
o A single, cohesive platform that integrates unified messaging, web, video and data to secure clients' intellectual property, as well as improve decision-making and response time.
o A virtual workplace architecture that delivers the right UC solutions to an employee's device of choice, based on computing and accessibility needs.
o Change management and user training makes clients' transitions to new virtual workplace models faster and error free.
HP Network Readiness Services for UC
HP Network Readiness Services for UC coordinate network readiness with clients' UC roadmaps and eliminate network barriers, enabling clients to achieve their enterprise communication goals.
"We had an immediate need to replace an aging telephone Private Branch Exchange and voice-mail system to ensure timely, effective communication across our global net of offices and professionals," said Brad Vaughan, senior vice president and chief information officer, Black & Veatch. "With HP, we were able to replace our systems while modernizing with features such as instant messaging, improving communication across the organization."
"We wanted to implement a solution to enhance the student experience, support teaching excellence, reduce operational costs and drive new revenue streams through distance learning," said Steve Grive, director, Information Technology, University of the West of England. "With HP, we are creating a centralized collaboration platform including SharePoint, Presence, IM, video conferencing and unified messaging supported by an enterprise voice solution and next-generation network to enable these outcomes."
HP is collaborating with leading industry vendors - Microsoft, Avaya, Polycom and Alcatel-Lucent - to bring together a comprehensive range of technology components for these three solutions. HP also offers a full range of consulting and support services for these partner platforms.
HP Unified Communications solutions help businesses and governments in their pursuit of an Instant-On Enterprise. In a world of continuous connectivity, the Instant-On Enterprise embeds technology in everything it does to serve customers, employees, partners and citizens with whatever they need, instantly.
Pricing and availability
HP Voice Transformation Solutions, Virtual Workplace Solutions and Network Readiness Services for UC are delivered globally through HP Technology Consulting. Pricing varies according to location and implementation.
Additional information is available at www.hp.com/go/uc.
About HP
HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world's largest technology company, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure at the convergence of the cloud and connectivity, creating seamless, secure, context-aware experiences for a connected world. More information about HP (NYSE: HPQ) is available at www.hp.com.
(1) Strategic Planning Assumptions in "Adoption of Unified Communications Creates New Sourcing and Deployment Challenges," Gartner, November 2010.
Editorial Contacts
Stacey Hoskin, HP
+1 816 429 6477
stacey.hoskin@hp.com
Erin Hall
Burson-Marsteller for HP
+1 312 596 3457
erin.hall@bm.com
HP Media Hotline
+1 866 266 7272
www.hp.com/go/newsroom
