Gomez Introduces Web Application Experience Management Services for Small-to-Medium-Sized Businesses
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New Packages Provide Enterprise-Class Customer Experience Measurement at Entry-Level Pricing, and Accelerate Gomez's Growing Distribution Channels
LEXINGTON, Mass., Nov. 27 -- Gomez Inc., the leader in web application experience management, today broadened its services with new packages for small-to-mid-sized businesses (SMBs) and enterprises new to web experience management. Now, a wider range of organizations can access Gomez's powerful ExperienceFirst(TM) network of web site performance monitoring tools for measuring, managing, and improving their online experience at new entry-level price-points that reflect their business goals and budgetary requirements. The new packages will also enable Gomez to increase product penetration through channel partners, such as the recently announced agreement with Netli.
Companies that have already taken advantage of the new service offerings span multiple industries and business categories and include LinkedIn, Pardish LLC and Sweetwater Sound.
"Delivering a superior web experience is critical for any business with an online presence, and especially for SMBs competing in a global market - often against much larger or more established players - for brand awareness, customer loyalty and profitability," said Bruce Reading, Gomez's president of worldwide field operations. "Opening up the Gomez ExperienceFirst network will enable these businesses to benefit from the same caliber of expert tools and best practices used today by the leaders in online businesses at a level that complements their business needs."
Gomez services are available to all customers in flexibly-priced packages that allow them to right-size a mix of measurement tools that fits their business needs. The new entry-level packages, currently sold exclusively through Gomez's telesales channel, start at $400.00.
About the Gomez ExperienceFirst Network (formerly the Gomez Performance Network)
The Gomez ExperienceFirst network provides over 12,000 data sources for web experience testing including more than 60 globally-located backbone agents, over 10,000+ actual desktop connections, inside-the-firewall private agents, and a network of private peers such as intranets, branch offices and in-store kiosks. Combined, they provide business with a 24/7, 360-degree view of the online experience they are delivering. The Gomez ExperienceFirst network enables customers to: set web experience standards and be notified when levels fall short or exceed expectations; analyze performance data and quickly pinpoint potential problem areas and their root cause; monitor application performance for web content or services provided by third-party suppliers; and benchmark web availability and response times as compared to competitors and peers.
About Gomez
Gomez is the leading provider of web application experience management solutions. Used by 500 companies worldwide, including eight of the top 10 most visited sites, six of the top 10 retailers, eight of the top 15 financial services firms, and four of the top 10 industrial companies, Gomez's hosted services help companies ensure superior online experiences that satisfy customers, enhance brands and drive profits. Founded in 1997, Gomez provides the industry's only complete solution for managing web application experience from development through deployment and the entire application life cycle, featuring real-user and active monitoring, competitive benchmarking, and more than 12,000 data sources worldwide. Gomez is Network Computing magazine's "Editor's Choice" for best Internet performance monitoring service. For more information, please visit http://www.gomez.com/.
Source: Gomez Inc.
CONTACT:
Cathy O'Leary Hayes
+1-781-778-2775
cohayes@gomez.com
Darby Johnson
Beaupre & Co. Public Relations, Inc.
+1-603-559-5809
djohnson@beaupre.com
Web site: http://www.gomez.com/
