FISHER/UNITECH Releases SELive Online Chat Application for SolidWorks® 3D Mechanical Design Software
Web Application Enables Technical Support On-The-Fly from SolidWorks Task Pane
Troy, MI - FISHER/UNITECH, a product lifecycle management solutions provider, announces the release of SELive, an online chat application fully embedded into SolidWorks software. SELive allows technical support engineers to view a customer's screen and take control if needed for diagnosis and solution. SolidWorks users simply install the web application and launch a chat session directly from the SolidWorks Task Pane. FISHER/UNITECH is the only reseller offering online chat functionality for SolidWorks technical support. SELive is available for download now at supportexpresslive.com.
"SELive offers our subscription customers a way to instantly connect with our technical support team," said Rich Nobliski, Vice President of Technical Services at FISHER/UNITECH. "It gives users yet another way to get support, in addition to our toll-free phone and online case creation options. Because SELive is a web application, any updates to it are pushed via the web to the local installation, meaning users will always have the most recent version."
About FISHER/UNITECH (www.funtech.com)
FISHER/UNITECH, established in 1993, provides Product Lifecycle Management solutions to discrete manufacturing companies. The company's focus is on process improvement for product development. Process improvement is obtained through the integration of advanced software solutions to replace legacy systems. The applications are focused on design, engineering and manufacturing. Professional services are offered for design automation and data management which provides customers with a full service, one-stop source for complex PLM systems. The company offers advanced web-based delivery of education programs with its interactive, instructor-led 3DU. Please visit the company's website at (http://www.funtech.com) or call 800-816-8314.
For More Information Contact:
Lisa Van Giesen, Director of Marketing
FISHER/UNITECH
248.577.5100, ext. 7129
lvangiesen@funtech.com
Rich Nobliski, VP Technical Services
FISHER/UNITECH
248.577.5100, ext. 7139
rnobliski@funtech.com
