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Product News: Services
Fast-N-Easy Inspection and Repair Program improves turnaround time.
Press Release Summary:
Aug 01, 2017 -
QED’s Fast-N-Easy Inspection and Repair Program for gas analyzers improves completion time for calibrations and includes options such as a complimentary water trap kit and a replacement shipping box. The process eliminates additional charges and delays, and covers 90% of the typical repairs. The Program is suitable for VIASENSOR gas and humidity analyzers that are used in laboratory, indoor air quality (IAQ) and piped medical gas applications.
Original Press Release
QED Introduces its Fast-N-Easy Inspection and Repair Program for its VIASENSOR™ Gas Analyzers
Press release date: Jul 25, 2017
Featuring a Streamlined Repair Process to Save Time and Money
Q.E.D. Environmental Systems, Inc., a leading manufacturer of innovative environmental products and subsidiary of Graco Inc., is pleased to announce the Fast-N-Easy Inspection and Repair Program for its VIASENSOR gas analyzers. This new program simplifies the inspection and repair process, allowing customers to improve turnaround times on inspections and repairs, and in many cases, save customers money.
QED’s streamlined process for the Fast-N-Easy Inspection and Repair Program was developed with customer input to ensure it meets the needs of VIASENSOR gas analyzer users. At the time customers request a return authorization, they are quoted a flat-rate repair fee based on the analyzer model. Once the customer has issued a purchase order for that flat-rate fee and sent the analyzer to QED, QED will inspect, repair, calibrate, test and finally ship the original analyzer back.
The Fast-N-Easy flat-rate fee allows QED to include several extras that customers may appreciate, such as a complimentary water trap kit and a replacement shipping box, if needed. The most common replacement parts, labor and return shipping charges (second-day air shipment to U.S. only) are included in the flat-rate fee, a process improvement designed to eliminate additional charges and delays. The Fast-N-Easy Program covers about 90 percent of all typical repairs, so a custom, quote-based process will still be used for less common repairs.
Benefits of the Fast-N-Easy Inspection and Repair Program:
- Simplified procedure
- Improved completion times for repairs and calibrations
- Improved ability to budget for annual calibration/repair
- Cost savings (parts that were previously billed separately are now included)
- Free return freight
- An improved overall experience
VIASENSOR gas and humidity analyzers are designed for many applications, including laboratory, in-vitro Fertilization (IVF), indoor air quality (IAQ), piped medical gas, PEM fuel cell testing, and more. With analyzer models created for an array of applications, users can measure levels of nitrous oxide or oxygen for early leak detection in a surgical setting, or carbon dioxide to protect biomedical research.
For more information, visit www.viasensor.com.
About Q.E.D Environmental Services, Inc.
Q.E.D. Environmental Systems, a subsidiary of Graco Inc., is a leading manufacturer of innovative environmental pumping systems, landfill products, landfill gas products, and air strippers for use at landfills, mines, oil refineries and other industrial sites, as well as hazardous waste cleanup sites. Our products are used around the world for a wide range of environmental applications, including groundwater sampling, groundwater remediation pumping, landfill leachate and condensate pumping, landfill gas collection and control, landfill and biogas analysis, air stripping and VOC removal, and wireless data acquisition. Based in Dexter, MI, QED serves customers from support centers in Michigan and California. For more information, call 734-995-2547 or contact us at email@example.com.
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