Alliance Couples Envox's Market-Leading, Standards-Based Communications Development Platform with telisma's Leading Speech Technology to Capitalize on Customer Opportunities for Voice Solutions in EMEA
WESTBOROUGH, Mass. and PARIS, Aug. 20 / - Envox Worldwide, a leading global provider of IP-based voice solutions, today announced that it has partnered with telisma, a leader in network speech recognition technology. Together the two companies will deliver speech-enabled voice solutions based on the Envox Communications Development Platform and the teliSpeech Suite through their partners.
"telisma is a leading European provider of advanced speech recognition technology and related services. We are excited to be partnering with them to take advantage of the tremendous market development opportunities that we see there," said Mark D. Flanagan, president and CEO of Envox Worldwide. "The new standards and emerging technologies supported by both telisma and Envox, including MRCP and VoiceXML, are enabling enterprises and service providers to cost effectively respond to their customers' needs with new and innovative voice solutions."
TeliSpeech is telisma's speech recognition software. It integrates the latest technological innovations and makes a new generation of simpler, more intuitive and reliable interactive voice-enabled services accessible to very large numbers of users. Whether, for example, they are used by a call center to identify callers and qualify their requests or to process them via self- service, or by telecom operators to make calls, run voice mail systems or access voice portals, teliSpeech is at the heart of higher user satisfaction and better quality of service.
"Our partnership with Envox Worldwide will enable us to broaden the availability of our speech recognition solutions throughout Europe and to provide customers with best-in-class voice solutions that deliver price/performance second to none," said Laurent Balaine, CEO of telisma. "We're very pleased to announce this relationship with Envox and are certain that it will create positive returns for both our company and our customers."
teliSpeech runs on the Envox Communications Development Platform, which is an open, standards-based platform with integrated application development and management components that significantly reduce the time, cost and complexity of deploying voice and IP communications solutions. Envox 7 combines comprehensive support for traditional voice communication with the industry's most complete support for IP communication, including IP telephony, video messaging, SMS, and e-mail. By tightly integrating all of these capabilities, Envox 7 provides a unique, multi-modal platform that enables organizations to develop and deploy all of their voice solutions in a cost-effective manner.
For more information about Envox Worldwide, please visit www.envox.com/ . For more information about telisma, please visit www.telisma.com/.
telisma is a leader in network speech recognition technology. The company's software, teliSpeech, is a truly scalable carrier grade ASR solution. Open, flexible and robust, teliSpeech enables telisma's partners to provide simple, user-friendly, efficient and complete voice enabled solutions at a low cost.
Headquartered in Paris, teliSpeech is available through its ecosystem of global partners. For more information please visit www.telisma.com/ .
About Envox Worldwide
Envox Worldwide is a leading global provider of voice solutions. The company's software and related services dramatically reduce the time, cost, and complexity of creating voice solutions. These products and services enable enterprise customers and service providers to significantly reduce operating costs, improve customer satisfaction and retention, and generate new revenue streams. Headquartered in the Boston area, Envox's products and services are available through a network of global channel partners. For more information, please visit www.envox.com/ .
Source: Envox Worldwide
Catherine Van Evans of Envox Worldwide
Darby Johnson of Beaupre & Co. Public Relations, Inc.
Felicity Martin of telisma
Pascale Garreau for telisma