Endeavor Telecom Adds Packet Island's VoIP Network Assessment & VoIP Monitoring Solutions to Its Portfolio of Installation Services
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Turnkey Network Assessment Tools Streamline SMB VoIP Deployments and Generate New Revenue Opportunities for Service Providers
Atlanta, GA, December 05, 2007 - Endeavor, The Telecom Truck Roll Company for carriers, service providers, VARs, and equipment manufacturers, today announced that it has added Packet Island's VoIP network assessment and VoIP monitoring solutions to its portfolio of installation services.
The Packet Island suite of micro-appliances are used to ensure quality VoIP service delivery. Prior to deploying a VoIP solution, Packet Island's VoIPPro Field Service Kit (FSK) can be used to assess a customer's WAN and LAN for VoIP readiness. Then, once a VoIP solution has been deployed, the Packet Island solution can be used to verify whether the installation has been done successfully, thereby ensuring adequate service quality and providing visibility into problems such as LAN issues, WAN congestion, phone malfunctions, and VoIP service issues prior to leaving the customer's site. Using Packet Island's VoIPCare Service, the quality of every VoIP call can be continuously monitored, saving up to 30 days worth of data and enabling SLA reporting with active route and traffic analysis to determine if external problems exist that may be impacting service quality. Packet Island's micro-appliances also provide IT staff with the data they need for capacity planning, trend analysis, and overall network management activities.
"As VoIP deployments become more commonplace in the SMB marketplace, affordable and reliable network assessment and management tools have become an integral part of the process and our offerings complement Endeavor's service portfolio nicely," said Praveen Kumar, Co-founder & President of Packet Island. "Endeavor's field organization already supports many of the companies that we seek to attract, so we're thrilled to be able to offer our channel a service solution through Endeavor."
"Over the past year, there has been a marked increase in the number of our service provider customers who have specifically requested the utilization of Packet Island's solutions," said Justin McLain, CEO of Endeavor Telecom. "We are pleased to answer their call in association with the great folks at Packet Island. There are only a handful of companies that offer a meaningful VoIP assessment tool, and Endeavor certainly considers Packet Island one of the more successful and unique vendors."
About Endeavor Telecom
Headquartered in Atlanta, GA, Endeavor is The Telecom Truck Roll Company for carriers, service providers, systems integrators, VARs, and equipment manufacturers. Endeavor's private label wholesale professional services include: Field Services, such as inside wiring & equipment installation; Order Fulfillment Logistics - equipment configuration, staging, testing, and shipping; and Tier I & II operations and technical support. Endeavor's field organization consists of more than 9,000 highly trained and certified technicians throughout the US and North America. For additional information, please visit Endeavor Telecom on the web at: http://www.endeavortelecom.com/.
About Packet Island
Founded in 2004, Packet Island Inc. is a venture-backed company located in Cupertino, California. Since its founding, Packet Island has pioneered the development of award-winning SaaS-based solutions for managing converged media networks for SMB and multi-site networks. More information can be found at www.packetisland.com
Packet Island Press Contact
Joanna Laznicka
408-448-3113
joanna@packetisland.com
Endeavor Telecom Press Contact
Ally Forbes
617-262-1968 x102
pr@endeavortelecom.com
