Emergency Response Software aids power utilities during outages.

Press Release Summary:



Web browser-based Resources on-Demand v4.0 provides power utility executives, managers, and supervisors with tools to manage crews, other storm personnel, and equipment. Resource and Logistics Engine enables users to set up teams, sites, work locations, vendors, order placement, order tracking, team transportation, meals and lodging down to individual team members. With optimized reporting feature, summaries can be printed and used in Control Centers.



Original Press Release:



Macrosoft Enhances Emergency Response System



Enabling power utilities to respond faster/more efficiently to outages saving time and money

Parsippany, NJ - Utilities across North America are turning to Macrosoft's Resources on-Demand to manage restoration efforts during a storm or other emergency power outage. Five years ago the first version was built for a single multi-state utility in the South East. With the addition of numerous clients serving 20 million customers in 16 States and Canada, Macrosoft has now unveiled its 4.0 version, offering new and improved features for utility executives.

Macrosoft's Resources on-Demand (ROD) is a web browser-based, multi user tool that provides Utility Executives, Managers and Supervisors with the "Industry Standard Tool" to manage: crews, other storm personnel, equipment, lodging, logistics support and the associated costs.

The 4.0 version leaps beyond earlier versions by utilizing the enhanced Resources and Logistics Engine providing the ability to set up teams, sites, work locations, vendors, order placement, order tracking, team transportation, meals and lodging down to individual team members. The advance logistics module enables utilities executives to know which teams are assigned to which op centers, where they are working/ sleeping/ eating, and what equipment they are using in a particular restoration event. Advanced dashboards provide high-level views on teams, lodging and logistics and enhanced reporting allow summaries to be printed and used in Control Centers.

"Our clients recognize the inefficiencies of manual processing and spreadsheets to manage storms and appreciate a single central database ensuring consistent and accurate data entry and retrieval by concurrent users," said Jason Singer, Director of Macrosoft's Utilities Practice.

Customers have indicated that they have been able to shave significant costs associated with a storm through the ability to better track crews and equipment, deploy resources on an expedited basis, and streamline the overall process. In addition, clients say the Macrosoft system has allowed them to provide their ratepayers, media and regulatory agencies more accurate information both during and after a major event.

About Macrosoft

Macrosoft delivers high-quality, cost effective, full lifecycle solutions to complex software development projects. The company has over a decade of successful engagements and over 400 professionals working for an exceptional client list. Macrosoft's Resources on-Demand is the only commercially available storm center automation solution available in the marketplace. Information of RoD can be found at: www.resources-ondemand.com/. Macrosoft's Outage Central, www.outagecentral.com/ is a web portal designed to help utility emergency's resource personnel get comprehensive outage links, severe weather alerts, and outage news.

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