Press Release Summary:
OpenScale Professional Service and Integration Solutions, coupled with OpenScape Unified Communications (UC) Application, help organizations integrate their UC technologies with existing business applications. Helping to provide rich communications-enabled business processes (CEBP), service offerings facilitate process of implementing, integrating, and securing UC solutions while also making costs more predictable.
Original Press Release:
Siemens Introduces New OpenScale Professional Service and Solution Suite Designed to Simplify UC Implementation and Integration for CEBP
Latest Release of OpenScale UC Application Combined with Tailored, Fixed Price Offerings Deliver Affordable Best-in-class, Fully Integrated UC Solutions
BOCA RATON, Fla., March 23 -- Siemens Enterprise Communications today announced the availability of new tailored OpenScale Professional Service and Integration Solutions that, coupled with the company's OpenScape Unified Communications (UC) Application, can help organizations eliminate the guesswork of integrating their UC technologies with existing business applications. These offerings build on Siemens' OpenSOA approach designed to allow for deep business process integration into virtually any existing line of business application to seamlessly provide rich communications-enabled business processes (CEBP). Customers can choose different levels of integration depending on their requirements from a suite of UC professional services and integration solutions with fixed pricing.
Ideally suited for customers who need a highly flexible UC solution to integrate into diverse IT and telephony environments, OpenScape UC Application offers a truly unified SOA-based enterprise-grade UC platform. It is designed to be easily integrated into virtually any IT ecosystem, including Microsoft, IBM and Cisco environments, as well as any workflow application regardless of type or vendor. The latest release of OpenScape UC Application also provides integration with Openfire, presence automation with Outlook Calendar, an integrated Netviewer Web conferencing and multi-party instant messaging solution. Customers now have more options on how they access their communications solutions (e.g., Web clients, mobile devices like Blackberry and Apple's iPhone) and less overall applications to manage. By integrating with existing IT environments and leveraging the familiar user interfaces of existing workflow applications, OpenScape UC Application can deliver real unified communications to highly collaborative teams of knowledge workers.
"Unified communications can save companies money while helping them drive productivity and support the virtual workplace -- all of which are critical in these difficult economic times," says Melanie Turek, Industry Principal, Unified Communications, at Frost & Sullivan. "But IT buyers are also looking for a simple way to purchase UC technology, with room to deliver complete UC applications to end users as needed."
To further extend the value of OpenScape UC Application and simplify the integration and adoption of UC technology, Siemens has also created new OpenScale Professional Service and Integration Solutions. Based on the company's OpenScale methodology of Evaluate, Design, Implement, Operate and Improve, these service offerings can make the process of implementing, integrating and securing UC solutions simpler and the costs more predictable.
The OpenScale UC integration services and solutions include:
OpenScape UC Integration Accessories - This fixed price toolbox for the OpenScape UC application is designed to allow for simpler and easier integration into common groupware applications like Microsoft Outlook or IBM Lotus Notes. It also can enable connection to customer-preferred web collaboration tools such as Cisco WebEx, IBM Lotus Sametime or Microsoft Live Meeting.
UC Integration & Deployment solutions - Taking advantage of the Siemens' OpenSOA approach, the UC Integration and Deployment solutions are well suited to today's heterogeneous environments and are designed to quickly meet the needs of customer-specific integration, such as UC-enabled business portals or applications, regardless of vendor. Examples include integrations of communication tools into business applications such as SAP Enterprise Portal/Netweaver, Oracle WebCenter Suite, IBM WebSphere or Microsoft SharePoint, or vertical applications as required. The solutions also allow for customer specific scenarios like high availability or virtualization solutions as options to help customers reduce their carbon footprints and facilitate improvements in cost efficiencies.
"With Siemens' global network of UC service professionals who are knowledgeable in the integration of even the most complex business applications, customers have access to the deep expertise needed to more quickly deploy and secure an integrated UC solution," says Rainer Koppitz, executive vice president of services for Siemens Enterprise Communication Group. "The modular approach of the new OpenScale Professional Services and Solutions coupled with OpenScape UC Application can facilitate customers' endeavors to reduce the time and effort it takes to integrate and secure their applications, de-mystify the complexities of UC, and allow customers to realize significant business value more quickly and more cost effectively."
About Siemens Enterprise Communications Group (SEN Group)
The SEN Group is a premier provider of enterprise communications solutions. More than 14,000 employees in 80 countries carry on the tradition of voice and data excellence started more than 160 years ago with Werner von Siemens and the invention of the pointer telegraph. Today the company leads the market with its "Open Communications" approach that enables teams working within any IT infrastructure to improve productivity through a unified collaboration experience. SEN Group is a joint venture between the private equity firm, The Gores Group, and Siemens AG and incorporates Siemens Enterprise Communications, Enterasys Networks, SER Solutions, Cycos and iSEC. In fiscal 2008, The SEN Group generated revenues of approximately 3.21 billion Euros.
Note: Siemens and OpenScape are registered trademarks of Siemens AG or its subsidiaries and affiliates. All other company, brand, product and service names are trademarks or registered trademarks of their respective holders.
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