E-Business Software offers enterprise-wide solution.

Press Release Summary:



Comergent E-Business System(TM) v6.4 handles selling processes from sales lead to order capture and service. Functionality includes C3 Proposals Application for sales staff and selling partners to create proposals, Order Process Modeler(TM) for defining business processes for variety of order states, Unstructured Order Capture to permit interpretation of orders that do not follow pre-established structure, and Attribute-Based Pricing capabilities.



Original Press Release:



Comergent Announces Latest Version of Software Applications



Upgrade To Comergent E-Business System Increases Incremental Revenue for Enterprises

REDWOOD CITY, Calif - November 11, 2003 - Comergent Technologies®, Inc., the leading provider of demand chain management applications, today announced that it will begin shipping a new version of the Comergent E-Business System(TM). The latest version of the Comergent E-Business System, Release 6.4, includes new functionality and enhancements that maximize opportunities for businesses to increase incremental revenue from their existing customer base.

Spanning the entire order transaction lifecycle, there are seven key areas of new functionality and enhancements. During the pre-sales stage, there are new pricing capabilities and enhancements to configuration and search functions. For the ordering phase, Comergent introduces the Order Process Modeler(TM) and unstructured order capture functionality. Lastly, for the post-sales phase there are new capabilities created for service products and the ability to easily generate online proposals.

"We're very pleased with the strength and reliability of Comergent's applications," said Gary Brenkman, marketing director at Quantum Corporation. "But the real proof was when our customers said the "Quantum Marketplace" system powered by Comergent is faster and easier to use than our competitors'. Making it easier for our customers to do business with Quantum will foster brand loyalty and significantly improve our bottom line."

"Release 6.4 is another customer-driven Comergent product release," said Jean Kovacs, president and CEO at Comergent. "In June we completed our best fiscal year to date with product sales up 65% over last year. Comergent's success stems from our commitment to listen then quickly respond to our customers needs. Release 6.4 is the direct result of that commitment."

Available in January 2004, the Comergent E-Business System Release 6.4 highlighted features include:

o New C3 Proposals Application allows a company's sales personnel and selling partners to create proposals for customers. This includes the ability to add uplifts and discounts plus incorporate external products from third-party sources. Versioning and contact management enable sales personnel and partners to track varying customer interactions surrounding their respective proposals.

o New Order Process Modeler(TM) enables business analysts to easily define business processes for a wide variety of order states with an easy-to-use user interface. Now it is faster and easier to implement order process changes in response to customer needs, thus providing a more personalized and detailed customer experience, while maintaining the established internal controls.

o New Service Products provides detailed service information that integrates with all of Comergent's demand chain management applications. It is now possible to easily map service products to manufactured products and seamlessly integrate into customer and partner workflows to make customers aware of service options and renewals.

o New Unstructured Order Capture enables enterprises to receive and interpret orders that do not follow a particular pre-established structure, including spreadsheets, documents, or other electronic formats. A sophisticated tool enables administrators to define templates for how that file is represented as an order in the Comergent system. Future orders with this format can then be processed automatically and order processors can review the results before they are submitted.

o New Attribute-Based Pricing capability that enables pricing to change based on specific attributes of a product or service. This allows enterprises to adapt more quickly to market changes, increase the average order size, and more effectively sell slow-moving products and services.

o Configuration enhancements that strengthen an enterprises ability to sell very complex products more easily and quickly.
- User interface controlled framework
- More sophisticated handling of images
- Punch out (and back) from configuration models
- Alternative rule firing logic to handle more complex configurations
- Constraint resolution help

o Expanded search capabilities that deliver a more compelling user experience as a result of incremental indexing and usability improvements.

Comergent's proven success with industry-leading manufacturers, distributors and retailers-enabling these companies to reduce order errors, minimize sales and ordering costs and make it easier for their customers to do business-have made Comergent the leader in demand chain management software solutions.

About Comergent
Comergent is a leading provider of demand chain management software that enables enterprises to make it easier for their customers and partners to do business and reduce the cost of selling processes, all through a single system. The Comergent E-Business System(TM) handles all selling processes for the enterprise-from sales lead to order capture and service. Comergent is a privately held company. Customers include such industry leaders as Adobe, Cisco Systems, DuPont, J.C. Penney, La-Z-Boy, Maytag, Nissan North America, Quantum, Seagate, Staples, Symbol and Toro. Comergent has been named a Computerworld Top 100 Emerging Company for 2002, a Cool Company for 2001 by Fortune magazine, and the fourth fastest growing private company for 2003 by The Silicon Valley/San Jose Business Journal. For more information, visit www.comergent.com or send e-mail to info@comergent.com.

Comergent and the Comergent logo are registered trademarks of Comergent Technologies, Inc. Comergent E-Business System is a trademark of Comergent Technologies, Inc. All other products or company names mentioned are used for identification purposes only, and may be trademarks of their respective owners.

More from Optics & Photonics

All Topics