Thomasville, N.C. - Dantherm Filtration, a worldwide leader in the design, manufacture, installation and service of completed turn-key industrial dust, mist and fume collection systems, is now providing preventive maintenance and emergency breakdown services throughout North America. The new service program, called AirCare Service, will use only certified Dantherm Filtration-trained technicians based in North Carolina, Michigan and Nevada.
"We realize how important it is to stay connected with our customers beyond just the initial sale of a dust collection system," explains Rob Onusko, Dantherm Filtration customer service manager. "With AirCare Service, we are able to offer our customers both routine and emergency breakdown service, factory replacement parts and increased operating efficiencies - all at competitive prices."
AirCare Service staff can easily inspect and repair dust collection systems throughout the United States and Canada, regardless of original manufacturer. There are several package options available to ensure customers' systems operate efficiently and reliably throughout their service lives, and Dantherm can also create customized maintenance packages to address individual customers' specific needs. Service is available through ongoing maintenance contracts or on an as-needed basis.
"Because the dust collector is in the back of the building, most of the time it's out of sight and out of mind," Onusko says. "But when it breaks, people notice because the resulting downtime affects the company's profitability. With regular preventive maintenance from Dantherm's AirCare Service, customers can help eliminate costly downtime, minimize operating costs and increase system productivity."
Dantherm also works to keep customers informed about key National Fire Protection Association (NFPA), Occupational Safety and Health Administration (OSHA) or other regulatory changes, as well as upcoming industry events, system performance tips, energy saving technologies and product enhancements. To schedule a free consultation, contact Dantherm Filtration AirCare Service at 1-866-479-7693 or visit www.servicefordustcollectors.com.
Dantherm Filtration operates in 13 countries worldwide and employs more than 1,100 people globally. In North America, Dantherm owns and operates a 115,000-square-foot office and manufacturing facility in Thomasville, N.C., that employs more than 120 production, sales and corporate support employees. A 27,000-square-foot duct fabrication facility in Reno, Nev., helps ensure quick deliveries to and minimize shipping costs for customers in the western half of the United States.
For more information, visit www.danthermfiltration.us or call 1-800-533-5286.