CRM Software offers business intelligence analytics.
Share:
Press Release Summary:
Active Request Engine Help Desk 3.3 provides information work management system that facilitates workforce collaboration. Web Services infrastructure ensures integration with third party applications, and Windows XP look and terminology helps users learn and manage product. Users can be proactive by tracking and managing problems, requests, tasks, and work orders submitted and assigned to and from any division of organization, via email notification.
Original Press Release:
Arehelpdesk.com Achieves Positive ROI with a Baseline CRM Active Request Solution
Stockton - November 17, 2004 - ARE HelpDesk Software, a leading developer of .Net based CRM software, today announces it's unleash of a second-generation Active Request Engine Help Desk tools 3.3.
ARE HelpDesk Software, a leading developer of .Net based CRM software, today announced it is shipping Active Request Engine Help Desk 3.3. arehelpdesk.com on demand CRM will offer complete, fully interactive business intelligence analytic capabilities that allow you to gain deep insight into your operation, by asking any question to any one in your organization about anything business related, at anytime you wish.
The New Active Request Engine 3.3 is an information work management system that betters the collaboration amongst staff and teams. Improve customer satisfaction with better customer value through benchmarked ROI. With web based .net technologies, you establish overall solutions for ongoing requests long-term while maximizing performance today!
A significant addition in this release is the inclusion of core Web Services infrastructure, ensuring easy and seamless integration with third party applications. Customers can now link to 3rd party asset inventory and auto discovery other help desk tools they already invested in.
No Training Involved
The Microsoft Windows XP look, concrete flow, design and terminology enables users to easily learn and manage the Active Request Engine CRM Help Desk, where no or minimal training is involved.
Self-Managed and Cost Efficient
Encourages users to be proactive by tracking and managing problems, requests, tasks and work orders submitted and assigned to and from any division of your organization, via email notification. Requests are instantly stored on a bulletin to view and manage, in addition to featuring an incomparable knowledge base for user reference; hence, virtual efficiency and overall long-term operational cost savings.
It's Straight Forward
No other help desk software takes the technology that IT has been utilizing for years and makes it available for end-users to collaborate with one another in a sophisticated, yet easy-to-use centralized way of managing communication.
For more information please contact us at www.arehelpdesk.com or email us at info@arehelpdesk.com
Tom Marquez
ARE HelpDesk Solutions
Project Engineer
209-518-1378
tom@arehelpdesk.com
