Cox Northern Virginia Enhances Digital Telephone Experience

Phone Tools Puts Cox Customers in Control of Their Home Telephone Service

HERNDON, Va., March 13 -- Cox Communications Northern Virginia today announced the launch of Cox Phone Tools, an enhancement to its digital telephone service that offers consumers the ultimate in online accessibility. The new converged telephone and Internet functionality provided by Cox Phone Tools allows Cox Digital Telephone customers who subscribe to Cox High Speed Internet the ability to manage their phone service online. This integration of telephone and Internet services takes the traditional phone experience to the next level.

With Cox Phone Tools, customers can do the following from any Internet- enabled computer:

-- Review call history with dates, times and durations.
-- Play and save voice mail messages (requires the Voice Mail feature).
-- Send notifications of new voice mail messages to any email address.
-- Manage call feature settings online -- Call Waiting, Call Forwarding and more.
-- Reset Voice Mail password online.

"The launch of Cox Phone Tools is a great example of how we're integrating our communications and entertainment services to benefit our valued customers," said Mark Snow, vice president of marketing for Cox Northern Virginia. "Cox Phone Tools will allow our customers to enjoy their telephone service in a new and exciting way that Verizon does not offer locally."

Cox Phone Tools is available at no extra charge to customers who subscribe to both Cox Digital Telephone and Cox High Speed Internet. For further information, customers can visit:

About Cox Communications:

Cox Communications is a multi-service broadband communications and entertainment company with more than 6.2 million total residential and commercial customers. The third-largest cable television company in the United States, Cox offers an array of advanced digital video, high-speed Internet and telephony services over its own nationwide IP network, as well as integrated wireless services. Cox Business is a full-service, facilities-based provider of communications solutions for commercial customers, providing high-speed Internet, voice and long distance services, as well as data and video transport services for small to large-sized businesses. Cox Media offers national and local cable advertising in traditional spot and new media formats, along with promotional opportunities and production services. Cox Communications wholly owns and operates the Travel Channel. More information about the services of Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at,, and

CONTACT: Alex Horwitz of Cox Communications, +1-703-480-4916

More from Materials

All Topics