ClickSoftware Announces That SoCalGas and SDG&E to Optimize Mobile Workforce Management with ClickSoftware ServiceOptimization Suite


Southern California Utilities to Implement New Solution for Improved Planning, Scheduling and Dispatching of Field Crews

BURLINGTON, Massachusetts, November 8 -- ClickSoftware Technologies Ltd., (NasdaqCM: CKSW) the leading provider of mobile workforce management and service optimization solutions, today announced that California-based Southern California Gas Company (SoCalGas) and San Diego Gas & Electric (SDG&E) have purchased ClickSoftware's ServiceOptimization Suite to improve work forecasting, resource planning, and scheduling of natural gas and electric transmission and distribution field work crews.

SoCalGas and SDG&E will deploy ClickSoftware's suite of applications, including ClickForecast, ClickPlan, ClickSchedule and ClickAnalyze, to provide greater visibility and alignment of forecasted work and resource capacity. The system implementation is planned for short- and long-cycle work. SoCalGas and SDG&E expect to roll-out the new functionality beginning the second half of 2008 with phased deployment. The software upgrades help support the utilities' vision for continuing operational excellence.

"We're excited that SoCalGas and SDG&E have chosen ClickSoftware to enhance their operations. Along with our other Utility clients, ClickSoftware expects to be scheduling utility field workforces throughout the entire west coast of the U.S. and Canada from Vancouver in the north all the way to San Diego in the south. We intend to further establish ourselves as the undisputed domain experts in utility workforce automation throughout the US and beyond," commented Dr. Moshe BenBassat, CEO of ClickSoftware.

About ClickSoftware

ClickSoftware is the leading provider of mobile workforce management and service optimization solutions that create business value for service operations through higher levels of productivity, customer satisfaction and cost effectiveness. Combining educational, implementation and support services with best practices and its industry-leading solutions, ClickSoftware drives service decision making across all levels of the organization. From proactive customer demand forecasting and capacity planning to real-time decision making, incorporating scheduling, mobility and location-based services, ClickSoftware helps service organizations get the most out of their resources.

With over 100 customers across a variety of industries and geographies, and strong partnerships with leading platform and system integration partners
- ClickSoftware is uniquely positioned to deliver superb business performance to any organization. The company is headquartered in Burlington, Mass. and Israel, with offices in Europe, and Asia Pacific. For more information about ClickSoftware, please call +1(781)272-5903 or +1(888)438-3308, or visit www.clicksoftware.com.

Contacts:
Joanna Giannotti
ClickSoftware, Inc.
+1-781-272-5903 x2235
joanna.giannotti@clicksoftware.com

Source: ClickSoftware Technologies Ltd

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