CCC Addresses Estimate Re-Keying Issue: Integrates Enhanced Auto Workfile Entry Tool with CCC Pathways® Estimating Solution
CHICAGO, June 4 / - According to research conducted by the Information Technology Committee of CIC, repairers spend an average of 21 minutes per estimate re-keying insurer-written sheets into their systems. To address this issue and to help repairers reclaim some of the $17.6M that CIC estimates is lost annually to the manual re-keying process CCC has introduced its enhanced Auto Workfile Entry (AWE) solution. CCC is a leading provider of information technology to the auto-claims industry.
Integrated into CCC Pathways® Estimating Solution version 4.4, the AWE tool will help repairers looking to quickly take insurer-written estimates and put them into an electronic format in order to set the repair process in motion. According to Chris Abraham, Operations Account Manager, Service King, CCC's AWE functionality is saving his staff three-to-four hours a day at each location using the feature.
"Repairers now assume more of the administrative workload associated with claims management, which can mean fewer hours spent repairing vehicles," continued Abraham. "CCC's enhanced AWE tool allows us to reclaim some of that lost time. By eliminating the need to re-key estimates we reduce the chances for human error and are able to get the repair started more quickly, helping us to better serve our customers."
CCC offers the ultimate in flexibility when it comes to AWE. For shops that have an EZNet® connection, repairers can now electronically download a replica of the CCC Pathways staff estimate using the unique reference identification number now given to each estimate. Introduced previously, CCC Pathways users can also electronically transfer estimates using email, CDs or a flash drive.
"CCC is constantly looking for ways to help repair facilities improve productivity and reduce cycle time," said Jim Dickens, Senior Vice President, CCC Information Services Inc. "The Auto Workfile Entry tool is a simple solution to an ongoing challenge repairer's face. By automating the transfer of estimate data, repairers can get on with the business of repairing vehicles, while minimizing hours of clerical time."
Fore more information on AWE, please call 1-800-463-6351.
About CCC
CCC Information Services Inc. provides leading automotive claims and repair solutions that drive efficiencies and enable its clients to make smarter decisions in every step of the process. CCC delivers integrated products and deep industry insight to clients through its network of insurers, repair facilities and information providers. CCC's network includes 350 insurance carriers, in excess of 22,000 repair facilities and information from more than 30 data providers that has resulted in the industry's most comprehensive data warehouse of claims file information.
For more information about CCC Information Services Inc., visit our Web site at www.cccis.com/ or contact John Harris of CCC at 312-229-2693.
Source: CCC Information Services Inc.
CONTACT:
John Harris of CCC Information Services Inc.,
+1-312-229-2693
jharris@cccis.com
Web site: www.cccis.com/
