Capacity Planning Software uses analytic queuing network solver.

Press Release Summary:



Using scale from 0–100, TeamQuest Performance Indicator (TPI) in TeamQuest Predictor gauges overall performance health of system or application in near real-time. TPI is calculated automatically using analytics that understand queuing behavior of computer systems. To optimize capacity and minimize risk in dynamic, heterogeneous environments, this KPI helps avoid underutilizing systems, simplify capacity analysis and reporting, as well as intelligently monitor environment.



Original Press Release:



TeamQuest Offers New, Automated KPI for Overall System Performance Health



CLEAR LAKE, Iowa -- TeamQuest Corp. today announced the availability of a single KPI that gauges the overall performance health of a system or application in near real-time, called TeamQuest Performance Indicator (TPI).



Using a simple, easy-to-understand scale from zero to 100, TPI is calculated automatically and provides a simple key performance indicator for overall health. Competitive solutions typically combine several KPIs using simple math to create an overall health KPI. But TPI incorporates more sophisticated analysis that actually understands the queuing behavior of computer systems.



"TPI is far superior to anything else available in the industry," said Director of Product Management Scott Adams. "We're providing an easy way to see and understand the true performance health of your systems and applications. You don't have to sift through tons of disparate metrics only to draw your own conclusions. TPI is simple, automated and accurate."



TeamQuest developed the TPI to help optimize capacity and minimize risk in dynamic, heterogeneous environments. TPI helps:



--  Avoid underutilizing systems

--  Simplify capacity analysis and reporting

--  Monitor the environment intelligently



Sophisticated algorithms that account for the non-linear behavior of performance work behind the scenes to provide the accuracy needed when reporting systems health. This level of accuracy is completely missed by simpler capacity planning techniques.



"TPI is as easy as understanding that zero means performance can't get any worse and 100 means the performance can't get any better," said Adams. "TPI is simply the best KPI."



Watch the 2-minute TPI video.



TPI is a feature within TeamQuest Predictor which helps IT professionals accurately identify the resources required to support consistent service delivery at appropriate risk levels. TeamQuest Predictor is one of the only capacity planning solutions available that uses a sophisticated analytic queuing network solver behind-the-scenes to provide fast and accurate results.



About TeamQuest Corporation



TeamQuest Corporation is the global leader in IT Service Optimization (ITSO), specializing in Capacity Management software. TeamQuest helps IT organizations consistently meet service levels while minimizing costs and mitigating risks. By combining performance data and business metrics, TeamQuest software enables IT organizations to provide accurate, objective information as input to critical business decisions. Companies around the world trust TeamQuest software to help them proactively improve service delivery and support best practices.



CONTACT: www.teamquest.com, +1-641-357-2700; In Europe, Middle East and Africa, call +46-31 80 95 00; in Asia Pacific call +61 3 9641 2288

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