Banking Software optimizes branch automation processes.
Share:
Press Release Summary:
As smart-client teller solution, S1 Enterprise Teller v3.5 provides tools that facilitate application management and promotion of front-office efficiencies and cross-sell opportunities. Single launch screen can present 80% of most common tasks on user interface, and administrators can graphically map business processes to reduce keystrokes and individual tasks required by systems. Teller applications are maintained centrally on server and deployed over Internet.
Original Press Release:
S1 Corporation Delivers New Branch Automation Solutions
S1 Enterprise Teller 3.5 Released into Managed Introduction Program
ATLANTA, Feb. 16 - S1 Corporation (NASDAQ:SONE), a leading provider of customer-interaction software for financial services, announced today the release of the S1 Enterprise Teller 3.5 solution into its Managed Introduction Program. As the industry's first smart-client teller solution, S1 Enterprise Teller helps financial institutions lower deployment and system management costs while providing tools that facilitate greater front-office efficiencies and cross-sell opportunities.
"The release of Enterprise Teller marks the first of our Enterprise 3.5 suite of solutions to be rolled out this quarter," stated Matt Hale, group president for S1 Corporation. "We are pleased with the recent progress made against our Enterprise strategy, and by working closely with a few select customers in our Managed Introduction Program, we are ensuring complete organizational readiness for broad-based implementations of these solutions later this year."
With this release, S1 has combined its domain expertise and 20+ years of experience in branch automation solutions with its knowledge of smart-client technology to offer banks a new approach to teller software - a single launch screen that can present 80 percent of their most common tasks on a user- friendly interface. Globally, S1 has more than 1,100 customers using its branch solutions today and continues to forge new territory in improving efficiencies and business processes around customer centricity and operational risk reduction with the teller line.
According to Bart Narter, senior analyst for Celent Communications, a leading research firm focused on financial services IT, "With the boom in branch banking, bankers now realize that branches need to change from account- focused transaction machines to customer-focused cross-selling environments. Branch automation solutions that give a single and complete view of the customer can enable branch personnel to provide financial solutions to customer problems instead of the traditional product push."
Key Features
As a smart-client solution, S1 Enterprise Teller combines real-time connectivity with a depth of offline capabilities to overcome the risks of previous web-based teller applications. The solution drastically reduces deployment costs associated with typical teller product implementations, because the applications are maintained centrally on a server and deployed over the Internet to local teller stations. After initial deployment, system enhancements and modifications can be made more rapidly and efficiently, enabling the bank to equip tellers with the latest tools to better serve customers and more easily adapt to changing market conditions.
In addition, S1 Enterprise Teller uniquely leverages the S1 Enterprise Platform capabilities to let system administrators graphically map business processes that can in turn be used to reduce keystrokes and individual tasks required by many systems. Not only does this improve the efficiency of the teller, but it also reduces teller training costs that plague many banks with high teller turnover ratios. More than 300 workflows, including branch image capture, are delivered out-of-the-box to help banks immediately begin reaping the benefits of the system's ease-of-use. With its currency transaction reporting capabilities, the new solution also helps banks automate the process of meeting regulatory requirements by centrally storing and managing cash transaction information across the enterprise.
Targeted marketing messages can be matched to individual customers and delivered by the teller. Delivering targeted messages, along with on-line scripts, allow tellers to experience greater success in offering products right at the teller line. Increasing the likelihood of message acceptance builds teller confidence in the sales process, ultimately resulting in additional sales. Automated routing of referrals ensures that sales opportunities are completed in a timely manner.
S1 Enterprise Teller is among the company's seven major applications integrated on the S1 Enterprise Platform. These applications also include S1 Personal Banking, S1 Business Banking, S1 Corporate Banking, S1 Sales & Service Platform, S1 Enterprise Call Center, and S1 Enterprise Marketing Center. The applications are available independently or collectively as an integrated solution that gives banks one view of their customers across channels.
About S1 Corporation
S1 Corporation is a leading global provider of customer-facing software for more than 4,000 banks and insurance providers around the world. Comprised of applications that address virtually every market segment and delivery channel, S1 solutions help integrate and optimize an institution's entire front office, resulting in increased operational efficiencies, revenue opportunities and overall customer satisfaction. S1 is the only provider with the proven experience, breadth of products and financial strength to empower financial services companies' enterprise strategies. Additional information about S1 is available at www.s1.com.
For More Information:
Chris Watson
Vice President Marketing
404.923.6775
chris.watson@s1.com
