Avoka’s Digital Sales Enablement Platform Leverages HTML5 Capture Capabilities of TIS’ MobiENROLL to Improve the Frictionless Customer Experience
Tel Aviv/London – Top Image Systems Ltd. (NASDAQ: TISA) a leading ECM (Enterprise Content Management) and BPM (Business Process Management) solutions and MIP (Mobile Imaging Platform) provider, announced that Avoka, the digital transaction enablement company specializing in multi-channel engagement applications, is presenting its mobile-initiated loan application process at FinovateEurope using Avoka Transact. Avoka Transact integrates TIS’ MobiENROLL services in order to retrieve information from ID documents in near real time.
TIS was the only supplier on the market to deliver Avoka quality capture capabilities that could enable their digital sales enablement platform to use HTML5 pages as a customer front end. With the TIS MobiENROLL service, Avoka Transact activates a mobile device’s camera to take photos of ID documents; it accurately and automatically captures the ID information into the Avoka platform, eliminating the need forbv users to key in personal information manually. The nearly effortless user experience will increase digital sales application conversion rates for Avoka’s customers.
Avoka develops digital sales enablement platforms that enable frictionless sales and service transactions. Avoka’s customers include some of the largest banks and government agencies in the world, with over 16,000 sales and service transaction projects completed and over 100 million business-critical customer transactions processed each year.
Avoka initiated contact with TIS in Australia in Q4 2014 and within six weeks integrated MobiENROLL into Avoka’s cloud based solution and then into Avoka Transact. Furthermore, Avoka has already received positive feedback after presenting its solution incorporating MobiENROLL to one of the Australian Big Four Banks.
“In 2015, we expect more banks will place increased emphasis on digital sales and, therefore, will need agile, flexible technology to facilitate effortless omni-channel user experiences for new account and loan applications. The rise of mobile first will give way to the age of mobile everything, and banks will need to migrate all of their customer-facing sales and service transactions to mobile – a trend we expect to see across presentations at FinovateEurope,” said Philip Copeland, CEO for Avoka.
“TIS is proud and excited to have innovative TIS technologies presented at the prestigious FinovateEurope event again in 2015,” commented Isaac Rome, VP Mobile Products for TIS. “We are extremely happy to be cooperating with Avoka and to have the opportunity to offer MobiENROLL capture services which can add value to a reasonable percentage of Avoka’s more than 100 million global business-critical customer transactions per annum. We believe that these activities are just the beginning of an exponential growth trend for automated mobile image capture and processing to enhance mobile-initiated digital banking transactions.”
Avoka transforms legacy paper, PDF and web forms into multi-channel engagement applications such as applying for credit cards, personal loans or government services. The agility and analytics of the Avoka Transact platform empowers Avoka clients to reduce customer abandonment rates, increase sales and improve the customer experience. Avoka was founded in 2002 and has digitized over 100 million transactions for 150+ global clients. Avoka has offices in Broomfield, CO, London, England and Sydney, Australia. Visit us at www.avoka.com.