Aculab Selected for Membership in Avaya DevConnect Program
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Aculab joins network of companies transforming the customer experience with solutions enabling real-time communication and collaboration
Milton Keynes, UK – Aculab, a leading provider of deployment proven telephony products to the global communications market, today announced it has been selected by Avaya, a global provider of business collaboration and communication solutions, for membership as a Technology Partner in the Avaya DevConnect program.
Aculab is the developer of the ApplianX IP Gateway, an enterprise 'plug & play' gateway, which includes DPNSS-to-QSIG interworking functionality that can help reduce operational costs, extend the life of legacy TDM-based equipment, and enable the delivery of services from IP-based applications and end points. As a DevConnect Technology Partner, Aculab expects to deliver proven interoperability of its solutions with Avaya's unified communications and contact center portfolios. That enables companies to integrate next generation VoIP equipment into existing TDM infrastructures, such as IP-based call centres with centralised/distributed agents or extend the functionality of Avaya's unified communications solutions across enterprises' private DPNSS and/or QSIG networks.
The Avaya DevConnect program promotes the development, compliance-testing and co-marketing of innovative third-party solutions that are compatible with standards-based Avaya solutions. Member organisations have expertise in a broad range of capabilities – spanning collaboration, management, analytics, reporting and communications-enabled business process applications – helping joint customers extend the value of their collaboration and contact centre investments and accelerate the speed at which their organisation delivers true value to the bottom line.
"Membership in Avaya's developer program will help us build our business by serving customers more efficiently and effectively," said David Samuel, Global Sales and Marketing Director, Aculab. "Building on Avaya's resources and working more closely with the company to deliver compliance-tested solutions to the market, we are able to solve interconnection problems, improve interoperability and speed time to deployment, so businesses can quickly realise a benefit to their bottom line."
The Avaya DevConnect program currently includes thousands of software and hardware developer companies, integrators, service providers and customers. Members have created a broad array of innovative solutions tested for Avaya compliance, including natural language speech recognition applications, mobile and emergency notification services, specialised computer telephony integration and reporting capabilities, and applications tailored for specific vertical industries.
Through the DevConnect program, Avaya provides companies with a wide range of technical education, access to and support for many Avaya platforms and interfaces, often at no cost to registered members. Technology Partners receive additional benefits in terms of in-depth, joint compliance testing activities and co-marketing support, based on their alignment with Avaya's strategy and the value offered to Avaya customers. DevConnect Technology Partners like Aculab must meet rigorous criteria for customer satisfaction, product support, business operations, marketing and sales.
"Technology Partners like Aculab are helping Avaya to meet the needs of its enterprise customers by providing cost-effective, easy to deploy gateway solutions." said Eric Rossman, Vice President, Developer Relations, Avaya. "With its universal SIP capability and unique DPNSS-to-QSIG gateway functionality, Aculab's ApplianX IP Gateway will help ensure our customers can continue leveraging their investment in legacy technology infrastructures whilst being able to gain full advantage from Avaya's unified communications and contact centre solutions."
Membership information and a listing of solutions developed and tested under the DevConnect program are available at www.avaya.com/devconnect.
About Avaya
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. For more information please visit www.avaya.com. For more information on the Avaya DevConnect program, visit www.avaya.com/devconnect.
About Aculab Plc
Aculab is an innovative, market leading company that presents world class telephony resources on a range of cloud, software and hardware-based platforms to the global communications market. With many years of experience in helping to drive our customers' success, our enabling technology provides the essential components required to deliver multimodal voice, data and fax solutions for use within IP, PSTN and mobile networks – with performance levels that are second to none.
Aculab serves the evolving needs of developers, integrators, service providers and equipment manufacturers with cost-effective, deployment proven, high performance products. Companies worldwide have adopted our technology for a wide variety of business critical services and solutions.
Aculab's head office is located in Milton Keynes, UK with offices in the USA and Germany.
For more information please visit www.aculab.com
Registered Address Lakeside, Bramley Road, Mount Farm, Milton Keynes, MK1 1PT, UK
Registration No: 1397386 (Wales)
