ABB Network Manager(TM) DMS Selected by Unitil

Unitil to implement ABB's industry-leading distribution management solution

Raleigh, North Carolina, September 29, 2009 - ABB, the leading power and automation technology company, has received an order from Unitil Corporation (Unitil) for its industry-leading ABB Network Manager(TM) DMS. Unitil, an investor-owned public utility holding company headquartered in Hampton, New Hampshire, will deploy Network Manager DMS at its affiliates, Utility Energy Systems and Fitchburg Gas and Electric Light Company.

Unitil will utilize ABB Network Manager DMS to improve its business processes in the areas of outage management, storm response and customer communications. Implementation will occur in two phases. Phase One will consist of the implementation of outage management system (OMS) functionality, with interfaces to Unitil's geographic information system (GIS) and interactive voice response (IVR) systems. Phase Two will consist of the integration of ABB Network Manager DMS with Unitil's existing AMI and SCADA systems.

"After a competitive bid process, we selected ABB Network Manager DMS based on its proven OMS and DMS capabilities, its high level of performance as exhibited at other utilities, and ABB's track record of project execution," said Kevin Sprague, director of Engineering at Unitil Service Corporation.

ABB Network Manager DMS is an operations management system designed to help utilities reduce operating and maintenance costs while enhancing customer service. It provides advanced network modeling and management, integrated switching and tagging, trouble call and outage management, crew management, and historical archiving and reporting.

"We are very excited to welcome Unitil to the growing customer base of ABB Network Manager in the US," said Salim Khan, senior vice president and general manager of ABB Network Management in North America. "We continue to invest in ABB Network Manager to provide our distribution customers with the OMS, DMS and Smart Grid functionality that they need."

Unitil is a public utility holding company with subsidiaries providing electric and natural gas distribution service in New Hampshire and Massachusetts, natural gas distribution service in Maine, and energy services throughout the Northeast US. Unitil serves approximately 170,000 utility customers in three states.

ABB ( is a leader in power and automation technologies that enable utility and industry customers to improve their performance while lowering environmental impact. The ABB Group of companies operates in around 100 countries and employs about 120,000 people. The company's North American operations, headquartered in Cary, North Carolina, employ about 15,000 people in 20 manufacturing and other major facilities.

For more information, please contact:

Bill Rose

ABB Media Relations Manager

919.807.5743 - office

919.244.4879 - mobile

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