St. Louis - Watlow, a leading designer and manufacturer of heaters, controllers and temperature sensors, recently announced the appointment of Chad Merryman to director of customer acquisition and retention. Merryman will focus on learning and understanding Watlow customer needs and building the best processes, flow and operating systems to support those needs. He will report directly to Tom LaMantia, chief operating officer.
Prior to joining Watlow, Merryman worked for Americall Group, Inc. (AGI), a business process outsourcer that provides services and programs centered on customer service, lead generation, acquisition, retention and win-back strategies. He was senior vice president for Americall's southeast division.
Merryman holds a bachelor's in business administration and speech communication from McKendree College and an MBA from Webster University.
Since the company's founding in 1922, Watlow has brought its thermal expertise to numerous applications, including semiconductor, plastics processing, foodservice equipment, life sciences, power generation, aerospace and others. Headquartered in St. Louis, Missouri, Watlow is the largest custom designer and manufacturer of industrial heaters, sensors, controllers and software with offices and manufacturing facilities around the world.
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For additional information or the name of the nearest Watlow representative:
Phone: 1+ (800) 4-WATLOW, 1+ (314) 878-4600
Fax: 1+ (877) 893-1005, 1+ (314) 878-6814