's New Salesforce Sandbox to Revolutionize and Accelerate Adoption of On-Demand Applications Across the Enterprise

Salesforce Sandbox Optimizes the Power of AppExchange; Gives Companies Freedom To Evaluate, Experience or Build Any Number of On-Demand Business Applications in Full Production Test Environment

Salesforce Sandbox Provides 'One-Click' Access to Create Fully Replicated, Highly Scalable On-Demand Customer Replica Environment for Customization, Integration, Testing, Development and Training Purposes

SAN FRANCISCO, Dec. 12 / -- (NYSE:CRM), the technology and market leader in on-demand customer relationship management (CRM), today announced Salesforce Sandbox, a new service that will provide customers a replica of their existing Salesforce deployment for streamlining the process of customizing, building and deploying new on-demand applications to enable them to manage and share information on-demand across their entire enterprise.

As the AppExchange has ushered in a new era of creativity, freedom and choice for customers, Salesforce Sandbox will help businesses take advantage of this opportunity to evaluate and implement brand new on-demand applications. Salesforce Sandbox will provide businesses "one-click" access to a fully replicated, on-demand production environment for customization, integration, testing, development and training purposes. Customers will be able to use Salesforce Sandbox to ensure success before deploying new on-demand applications into their live production environment. For example, Salesforce Sandbox will give enterprises the ability to test new applications installed from the AppExchange, evaluate new customizations or features before rolling them out to users, build a development environment for integration testing, or create a safe training environment for employees.

"Salesforce Sandbox will let our customers take full advantage of the AppExchange," said Marc Benioff, Chairman and CEO, "With the AppExchange community and customer innovation driving incredible growth in new on-demand applications, companies are in turn requiring a more complete environment to drive on-demand success across their entire organizations. With a single click, Salesforce Sandbox will give customers the ability to deploy any number of new on-demand applications with confidence, whether they came from the AppExchange or were developed internally."

AppExchange is the world's first on-demand application sharing service. Announced at Dreamforce '05, the directory features 85 pre-built applications created by customers and partners. With AppExchange, companies are able to easily add new applications to their existing Salesforce deployments, extending their success and making the full power and creativity of the customer and partner community available with just a click. AppExchange can be found at

With the explosion of on-demand applications, IT managers need a means to extend on-demand success from CRM to the rest of their business. As enterprises desire to implement additional on-demand business applications via the AppExchange across finance, IT, human resources, legal, R&D and other departments, Salesforce Sandbox will deliver peace of mind for IT managers as they leverage the innovative community of customers, developers and partners to ensure that other areas of the enterprise can share in on-demand success.

"With Salesforce Sandbox, we benefit from being able to develop faster, thanks to a safe and cost-effective environment," said Tomoko Prokai, Sales Operations Manager, DoubleClick. "Salesforce Sandbox helps advance our CRM deployment with speed and success."

"The Sandbox release is an important tool for big kids," said Denis Pombriant, managing principal, Beagle Research Group. "Professional IT groups will appreciate the ability that the Sandbox release provides to separate production usage and development activities to two different environments. With the Salesforce Sandbox, IT professionals will be able to accelerate deployment of their on-demand applications into the enterprise. More importantly, this raises the bar for on demand enterprise computing. In the immediate future all on-demand enterprise solutions will be judged by whether or not they have this capability."

Features of the Salesforce Sandbox include:
o Production Database Copy
With a single click, an administrator will be able to create a complete copy of the organization's production database -- all data and customizations will be re-created in a completely separate sandbox environment that can be used for configuration change testing, integration testing, or new user training.

o Periodic Refresh
Sandboxes will be able to be deleted and refreshed as needed, giving IT managers control over refresh initiation and automation. Refreshing will keep the sandbox in sync with any changes or updates made to the production environment.

o Configuration-Only Salesforce Sandbox
Companies will be able to elect to have all their corporate data and configurations modeled in the sandbox environment, or deploy a configuration-only version that will not include any production data.

Pricing and Availability

Salesforce Sandbox will be available as an additional option for Enterprise Edition customers for $25 per month per existing Enterprise Edition user. Customers also have the option of purchasing the configuration-only version, without data, for $18 per month per existing Enterprise Edition user. Salesforce Sandbox will be part of the release of Winter '06, which is currently scheduled for later in the company's fourth quarter.

About is the market and technology leader in on-demand customer relationship management (CRM). The company's Salesforce suite of on-demand applications enables customers to manage and share all of their sales, support, marketing and partner information on-demand. AppExchange,'s on-demand platform, allows customers and partners to build powerful new applications quickly and easily, customize and integrate the Salesforce suite to meet their unique business needs, and distribute and sell on-demand apps at Customers can also take advantage of Successforce,'s world-class training, support, consulting and best practices offerings.

As of October 31, 2005, manages customer information for approximately 18,700 customers and approximately 351,000 paying subscribers including Advanced Micro Devices (AMD), America Online (AOL), Automatic Data Processing (ADP), Avis/Budget Rent A Car (Cendant Rental Car Group), Dow Jones Newswires, Nokia, Polycom and SunTrust. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase applications should make their purchase decisions based upon features that are currently available. has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM". For more information please visit , or call 1-800-NO-SOFTWARE.

CONTACT: media, Jane Hynes of, +1-415-901-5079, or

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