Oklahoma Health Care Authority Signs $281 Million Medicaid Contract with HP
HP technology helps agency achieve compliance,
improve service
PALO ALTO, Calif., Feb. 16, 2011 - HP Enterprise Services today
announced the Oklahoma Health Care Authority (OHCA) has extended
its long-time service agreement with the company.
The $281 million, seven-year contract, which contains a one-year
renewal option, adds new information technology services to help
prepare the state for healthcare reform and make services more
accessible to SoonerCare (Oklahoma Medicaid) members.
As Oklahoma's fiscal agent since 2002, HP will continue providing
systems support and business process outsourcing services for its
Medicaid Management Information System (MMIS). The agreement adds
applications development services to enhance OHCA's systems.
Improvements include a web-based member portal allowing Oklahomans
to apply for and track benefits online as well as an upgrade to OHCA's
provider portal. HP also will assist the state in its efforts to add new
International Classification of Diseases - 10th Revision (ICD-10) medical
coding features and adhere to the federal HIPAA 5010 requirements.
"Oklahoma, like most states, is preparing for healthcare reform by
streamlining costs and getting ready for a significant influx of new
members," said Mike Fogarty, chief executive officer, Oklahoma Health
Care Authority. "HP has been a trusted partner for a decade and has the
expertise to keep us on the forefront of technology so we can provide the
best, most cost-effective service to our SoonerCare providers and
members."
OHCA manages SoonerCare benefits for more than 750,000 Oklahoma
residents through 29,000 providers while processing about 40 million
claims per year. The state expects as many as 240,000 additional
SoonerCare members after healthcare reform takes effect.
HP's services include SoonerCare online enrollment, eligibility
determination and claims processing as well as call center and internet
helpdesk support for members and providers. HP also recruits and trains
the state's providers on navigating the MMIS process. In addition, HP
provides member application processing, eligibility and call center
support for the Insure Oklahoma program, Oklahoma's premium
assistance program.
Under the previous contract, HP worked with the agency to develop
processes for online member enrollment with instant eligibility
determination, online provider enrollment and streamlined prior
authorization workflow. The new provider process reduced the approval
time for new healthcare providers from several weeks to days. HP also
developed the Newborn-1 website, another state vision, giving
SoonerCare-qualified mothers of newborns easier access to healthcare
and improving efficiency for providers.
"Medicaid is so vital for so many that it's imperative for OHCA to strive
for the most efficient system possible for members, providers and
taxpayers," said Susan Arthur, vice president, U.S. Healthcare Industry,
HP Enterprise Services. "We apply the knowledge and experience from
managing Medicaid programs across almost half of the United States to
the applications development and other services we provide to OHCA -
all with the objective of providing better service and compliance."
HP is the nation's largest provider of Medicaid and Medicare process
management services, administering $95 billion in benefits a year. It also
serves as the fiscal agent or principal IT provider for Medicaid in 21
states. HP's global healthcare experience spans payer, provider,
government and life science communities.
About HP
HP creates new possibilities for technology to have a meaningful impact
on people, businesses, governments and society. The world's largest
technology company, HP brings together a portfolio that spans printing,
personal computing, software, services and IT infrastructure to solve
customer problems. More information about HP (NYSE: HPQ) is available
at www.hp.com.
Editorial Contacts
Bill Ritz,
HP
+1 703 742 1307
bill.ritz@hp.com
Chase Skinner
Burson-Marsteller for HP
+1 310 309 6694
chase.skinner@bm.com
HP Media Hotline
+1 866 266 7272
www.hp.com/go/newsroom
