Network Enhancements Give Verizon Wireless Customers in Allen County Something to Talk About
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Verizon Wireless Activates New Cell Site
LIMA, Ohio, Jan. 8 -- Verizon Wireless, the only major carrier with a 30-day network test-drive pledge that pays for calls if a customer isn't satisfied and switches to another carrier, announced today that it has activated a new cell site to improve coverage in Elida and the northwest side of Lima.
This network enhancement improves coverage and enables more Verizon Wireless customers living in and visiting the area to use their wireless phones to make calls; send and receive email and text, picture and video messages; and download games and ringtones while enjoying clearer reception and fewer dropped calls.
The new cell site enhances coverage along State Highway 309, northwest of downtown Lima and running through downtown Elida. Coverage is improved as far north as U.S. Highway 30, as far south as Allentown Road, as far east as Cable Road and as far west as Grubb Road.
"This network enhancement reflects our ongoing commitment to meet the growing needs of our customers and to provide them with the reliable, high quality service they expect from Verizon Wireless," said Roger Tang, president-Ohio/Pennsylvania/West Virginia Region for Verizon Wireless.
Reliable service is fundamental to customer loyalty, and Verizon Wireless boasts the highest customer loyalty in the industry, as measured by the company's low percent of customer turnover.
"The value we offer our customers is closely tied to our industry-leading customer retention," Tang said. "Wireless consumers today understand that value is not defined by price alone. A major reason our customers choose Verizon Wireless and stay with us is because we offer the nation's most reliable network."
This new cell site is part of Verizon Wireless' continual effort to expand coverage, improve capacity and enhance the quality of its wireless voice and data network in Ohio, and throughout the country. Verizon Wireless has invested more than $40 billion since it was formed -- more than $5 billion on average every year -- to increase the coverage and capacity of its national network and to add new services. In 2007, the company invested nearly $190 million in its Ohio network improvements.
About Verizon Wireless
Verizon Wireless operates the nation's most reliable wireless voice and data network, serving 63.7 million customers. The largest US wireless company and largest wireless data provider, based on revenues, Verizon Wireless is headquartered in Basking Ridge, NJ, with 68,000 employees nationwide. The company is a joint venture of Verizon Communications (NYSE:VZ) and Vodafone (NYSE and LSE: VOD). Find more information on the Web at www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.
Source: Verizon Wireless
CONTACT:
Laura Merritt
of Verizon Wireless,
+1-614-560-2605,
laura.merritt@verizonwireless.com, or
George Heddleston,
+1-866-667-9110,
gheddleston@woh.rr.com,
for Verizon Wireless
Web site: www.verizonwireless.com/
http://www.verizonwireless.com/multimedia
