Momentum Builds for Force.com as New Customer Standard for Application Development and Deployment


Electronic Arts, Japan Post and The Schumacher Group among customers using Force.com as trusted platform for building and delivering on-demand applications

Force.com delivers the application development power of .NET or J2EE - without software infrastructure

Force.com platform surpasses 44,000 custom applications and 187,000 custom objects demonstrating the widespread adoption of platform-as-a-service

SAN FRANCISCO, Sept. 17 / / -- Salesforce.com Dreamforce Conference -- Salesforce.com (NYSE:CRM), the market and technology leader in on-demand business services, today announced the incredible momentum of the Force.com on-demand platform as customers of all sizes adopt platform- as-a-service to build and deploy business applications. Force.com gives customers the ability to build and run applications that extend the power of on-demand to users beyond CRM in departments such as human resources, IT, legal, finance, R&D, and more throughout the enterprise. ASCAP, Borland, Bronx Lab School, Electronic Arts, HumanConcepts, Japan Post, Jobscience, The Schumacher Group and Vicon are among the customers of all sizes that are already using the Force.com on-demand platform for application development - with no software and hardware infrastructure requirements.

"Our vision has been to enable customers to manage and share all of their business information on-demand," said Marc Benioff, salesforce.com chairman and CEO. "Force.com is enabling our customers to build and deliver any application on demand, and we are thrilled to see the innovations that our customers are creating with our Platform-as-a-Service."

"Force.com has empowered Electronic Arts to build an entirely new set of applications for global talent acquisition," said Jeff Hunter, Sr. Director of Global Talent Strategies, Electronic Arts. "The simplicity and flexibility of Force.com allowed us to create and deliver a total of 10 applications spanning university recruiting to social network sourcing - all without the traditional expense and hassles of custom app development. I can't imagine that another platform could have delivered this same confluence of benefits to help us realize our goal."

"The Force.com platform provides us with the fastest path from idea to application, without infrastructure and development delays," said John Johnson, AVP Licensing, ASCAP. "No longer do we worry about upgrades, new releases, and compatibility. We have the freedom to innovate and solve business problems on-demand."

"The Force.com platform gives us all the application development power of .NET or J2EE but with no software infrastructure to worry about," said Ted Elliot, CEO, Jobscience. "We've been able to build and deliver talent management apps with less development time thanks to Force.com."

"The Force.com platform empowers small organizations that lack IT resources to nimbly implement world class business applications," said Jason Hunter, Manager of Support and Services, Vicon. "The Force.com platform has brought many of our business processes out of the dark ages and into the enlightened reality of on demand. It's a true renaissance in business software."

The Force.com Platform: Create and Run Any Application On-Demand

Force.com Platform-as-a-Service provides the building blocks necessary to build any kind of business app, simple or sophisticated - and automatically deploy them as a service to small teams or entire enterprises. The Force.com platform gives customers the power to run multiple applications within the same Salesforce instance, allowing all of a company's Salesforce applications to share a common security model, data model, and user interface. The multi- tenant Force.com platform encompasses a complete feature set for the creation of business applications such as an on-demand operating system, the ability to create any database on demand, a workflow engine for managing collaboration between users, the Apex code programming language for building complex logic, the Force.com Web Services API for programmatic access, mash-ups, and integration with other applications and data, and now Visualforce for a framework to build any user interface. Force.com features include:

o Force.com Database: Provides the ability to create any Database-as-a-
Service, including the description of a sharing model for fine-grain
data security control and built-in data history tracking for regulatory
compliance.

o Force.com Builder: Meta-data-driven application development model that
allows applications to be defined as declarative "blue prints," with no
code required.

o Apex Code: Apex code extends the Force.com platform by introducing the
ability to write code that runs on salesforce.com servers. This
language makes possible the development of a new class of applications
and features deployed entirely on demand.

o Force.com Analytics: Force.com includes the same powerful analytic
functionality found in Salesforce CRM applications. This allows users
to incorporate popular dashboards and analytics from Salesforce
directly into their applications, including highly interactive
visualizations of customer data and the ability to link dashboards
together.

o Force.com Web Services API: The Force.com Web services API is one of
the world's most widely used enterprise Web services, handling more
than fifty percent of salesforce.com's 5.4 billion service transactions
in salesforce.com's last quarter. The Force.com API makes it possible
to access and manage complex data relationships - such as a set of
information about an account, all the products they have bought, and
all of their contacts -- in a single request.

o Performance and scalability: Any application built and run on the
Force.com platform benefits from the scalability, reliability and
availability of salesforce.com's industry-leading service.

Force.com Platform and the AppExchange

Force.com reinvents the traditional development, deployment and distribution of any business application with Platform-as-a-Service. Developers, customers and partners can use Force.com to easily create a new generation of on-demand applications and deploy them worldwide as a service. Force.com allows applications to be easily shared, exchanged and installed with a few simple clicks via salesforce.com's AppExchange marketplace, enabling all the innovation that Force.com unleashes to be easily distributed to the entire on-demand community.

The AppExchange economy continues to expand, with thousands of customers installing thousands of applications via the AppExchange. Customers of all sizes can quickly and easily extend Salesforce with additional on-demand business applications available on the AppExchange, found at salesforce.com/appexchange.

About salesforce.com

Salesforce.com is the market and technology leader in on-demand business services. The company's Salesforce suite of on-demand CRM applications allows customers to manage and share all of their sales, support, marketing and partner information on-demand. Force.com, the world's first on-demand platform, enables customers, developers and partners to build powerful new on- demand applications that extend beyond CRM to deliver the benefits of multi- tenancy and The Business Web across the enterprise. Force.com allows applications to be easily shared, exchanged and installed with a few simple clicks via salesforce.com's AppExchange marketplace, available at salesforce.com/appexchange. Customers can also take advantage of Successforce, salesforce.com's world-class training, support, consulting and best practices offerings.

As of July 31, 2007, salesforce.com manages customer information for approximately 35,300 customers including ABN AMRO, Dow Jones Newswires, Japan Post, Kaiser Permanente, KONE, Sprint Nextel, and SunTrust Banks. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM". For more information please visit www.salesforce.com/, or call 1-800-NO- SOFTWARE.

Copyright (c) 2007 salesforce.com, inc. All rights reserved. Salesforce.com and the "no software" logo are registered trademarks of salesforce.com, inc., and salesforce.com owns other registered and unregistered trademarks. Other names used herein may be trademarks of their respective owners.

Source: Salesforce.com

CONTACT: Gordon Evans of salesforce.com, +1-415-536-7608, gevans@salesforce.com

Web site: http://www.salesforce.com/

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