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Meeting the Demand for Faster Order Fulfillment

Throughout the retail, distribution and manufacturing sectors, competitive pressures are driving the demand for faster, more-accurate order fulfillment. Consumers everywhere are demanding faster access to the retail goods they purchase – with next-day delivery having practically become the norm, and same-day delivery and in-store pickup on the rise. Similarly, for many manufacturers and operators of industrial processes, demand is growing for near-real time access to replacement inventory and spare parts to ensure uninterrupted operation.

To meet this customer demand, a growing number of distributors and centralize inventory management warehouses are seeking improved warehouse management. The goal is to use a combination of automation technologies and improved workflow processes to reduce the time required to pick, pack and ship items.

A variety of automation technologies are available to improve both the speed and accuracy of the picking process. When such dynamic storage systems are coupled with improved workflow procedures related to order fulfillment, picking and shipping, facilities are able to drastically improve picking times and accuracy – often enabling next-day delivery with later daily cutoff times. This improves overall inventory management within the facility and boosts customer satisfaction.

New Tools, New Strategies

The use of automation efforts related to parts picking and order fulfillment can yield the following improvements:

Improved Worker Productivity. By bringing products right to the picking personnel, automated picking systems reduce the time and effort required for manual search-and-retrieve efforts, and thus significantly boost picking efficiency, worker productivity and overall throughput rate and volume at the facility. Specifically, the use of automation can increase picking rates by as much as 800% while reducing labor requirements. As a result, staff size can be reduced, or workers can be reassigned to other value-added operations, such as packing, shipping and quality checks to ensure accuracy.

Improved Picking Accuracy. Today’s software-driven automated picking systems can also improve picking accuracy (to above 99%). This speeds order fulfillment and allows for later cut-off times each day without compromising same-day and next-day delivery guarantees.

Improved Space Utilization. By maximizing the use of underutilized overhead space from the floor to ceiling, today’s dynamic storage and retrieval systems can reduce traditional floor space requirements by 65-85%. In many cases, this newfound floor space can be used to add inventory, bring existing inventory that is currently stored offiste back under the same roof or for other revenue-generating activities.

Improved Working Conditions. Automated picking systems are designed with the worker in mind. Not only do they help to reduce arduous foot travel throughout the day, but the automated carousels that are at the heart of these improved systems feature an ergonomic design that presents items to the workers at waist height.

A variety of automation technologies (horizontal carousels, vertical carousels and vertical lift modules) and optimization strategies are available to help warehouse operators overcome the limitations and inefficiencies of the manual approach. And because these technology options are essentially modular in nature, today’s automated systems can be phased in over time. This gives warehouse managers great flexibility in terms of managing expenses and training issues, and analyzing ongoing results to both fine-tune ongoing optimization efforts and analyze return on investment (ROI). That provides a win-win situation for all stakeholders. With these technologies in place, retail, distribution and manufacturing sectors and meet customer demand and the competitive pressures driving the industry.

Kardex Remstar, LLC, a company of the Kardex Group is a leading provider of automated storage and retrieval systems for manufacturing, distribution, warehousing, offices and institutions. For information about our dynamic storage solutions, call 800-639-5805 or visit

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Kardex Remstar Media Contact:

Chelsea Tarr

Marketing Communications Coordinator


For more articles and high resolution photos please go to

Kardex Remstar, LLC

41 Eisenhower Drive

• Westbrook, ME 04092

• Tel 800-639-5805

• Fax 207-854-1610

A Member of the Kardex Group

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