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Global Crossing Expands Global Enterprise VoIP Services to Europe

- Global Crossing enhances Enterprise VoIP offer for global customers by introducing VoIP Outbound and VoIP Local Services in Europe.

- Britannic Technologies in channel partner agreement for converged IP services.

FLORHAM PARK, N.J., April 10 / -- Global Crossing (NASDAQ:GLBC) today announced it is broadening the scope and reach of its Voice over Internet Protocol (VoIP) services for enterprise customers around the world by introducing Enterprise VoIP Outbound and VoIP Local Services to countries across Europe, complementing existing Enterprise VoIP service availability in North America.

"Global Crossing's Enterprise VoIP Service is perfect for customers that rate security, network coverage, and reliability as their top criteria for selecting a vendor," said Anthony Christie, chief marketing officer, Global Crossing. "Our VoIP services, now available across Europe as well as North America, are an ideal solution for customers that require high-quality call completion nationally and internationally, for both managed and non-managed calling applications."

A fully interoperable voice network enables an enterprise to maintain existing handsets and premises equipment and operate in a hybrid environment as they transition to an all IP voice solution at their own pace. Global Crossing's private IP backbone ensures that VoIP packets receive the highest priority which translates into minimized latency, packet loss and jitter as well as call quality that is consistent and predictable qualities not possible with voice services based on public Internet transport.

With Global Crossing's VoIP Outbound Service(TM), IP voice traffic will be transported across Global Crossing's private VoIP platform for off net TDM completion via the local public switched telephone network (PSTN). This service is now available for both national and international calling from France, Germany, Italy, the Netherlands, UK, and the USA, and for international calling from Belgium, Denmark, Ireland, Norway, Spain, Sweden and Switzerland. National calling will be introduced to these countries in phases as part of the continuing VoIP development program.

Global Crossing VoIP Local Service offers the ability to originate traffic on the public switched telephone network in different countries using geographic and non-geographic numbers. The traffic is then converted to VoIP on Global Crossing's network for delivery to the customer's IP network via an IP interconnect. This service eliminates traditional time division multiplexing (TDM), private line and foreign exchange service fees by providing a single IP connection alternative. Direct Inward Dial numbers can be provided from Ireland, Netherlands, Sweden, Denmark, Finland, France, Norway, UK and the USA.

Global Crossing has also entered into a channel partner agreement with Britannic Technologies to provide them with enterprise VoIP and IP VPN services in Europe. Britannic Technologies is a UK-based systems integration company specializing in providing customers with IP communications and applications development.

"The market has changed considerably over recent years with the convergence of voice, data and video communications and Britannic has aligned their development and portfolio accordingly to help customers take advantage of the many business improvements made possible with IP communications," said Jonathan Sharp, marketing director at Britannic Technologies. "We elected to partner with Global Crossing as we felt they complimented our convergence strategy and enabled us to deliver a truly holistic solution to the market. With Global Crossing we are able to offer our customers high-performance, secure, converged IP services backed by a state-of-the-art network over which we can provide the integrated solutions to meet their business needs."

This partnership enables Britannic Technologies to leverage Global Crossing's fully interoperable voice and data service portfolio, running over a global IP network, and backed by industry-leading customer satisfaction scores and Service Level Agreements (SLAs).

Customers choosing Global Crossing's Enterprise VoIP Service deploy a VoIP solution that provides carrier-class quality, reliability and security. The company's VoIP services enable a converged IP network solution that helps maximize savings on overall telephony costs and reduce the total cost of ownership.

As a standard practice, Global Crossing supports several access methods to connect to its VoIP service portfolio, including Global Crossing's IP VPN Service, Global Crossing Dedicated Internet Access, and standard public Internet access.

This announcement follows Global Crossing's recent introduction of Applications Performance Management (APM) to the company's fully managed, converged IP services portfolio. APM strengthens the portfolio by adding end-to-end, real-time performance monitoring, robust troubleshooting and one-second increment data gathering at every site throughout a converged IP network.

A leader in fully interoperable, secure VoIP services for enterprise and carrier customers, Global Crossing's VoIP traffic grew to more than 100 million IP interconnected minutes per month by year end 2005, representing an increase of more than 350 percent. Global Crossing currently runs more than two billion minutes per month on its private VoIP global platform, which represents more than 70 percent of all its voice traffic. Global Crossing was one of the first service providers to announce the replacement of legacy switches with VoIP switches in its network core, enhancing the seamless delivery of converged IP services.


Global Crossing (NASDAQ:GLBC) provides telecommunications solutions over the world's first integrated global IP-based network. Its core network connects more than 300 major cities and 30 countries worldwide, and delivers services to more than 600 cities, 60 countries and 6 continents around the globe. The company's global sales and support model matches the network footprint and, like the network, delivers a consistent customer experience worldwide.

Global Crossing IP services are global in scale, linking the world's enterprises, governments and carriers with customers, employees and partners worldwide in a secure environment that is ideally suited for IP-based business applications, allowing e-commerce to thrive. The company offers a full range of managed data and voice products including Global Crossing IP VPN Service, Global Crossing Managed Services and Global Crossing VoIP services, to 36 percent of the Fortune 500, as well as 700 carriers, mobile operators and ISPs.

Please visit for more information about Global Crossing.

Statements in this press release about expected future events and financial results are forward-looking and subject to risks and uncertainties that could cause the actual results to differ materially, including risks referenced from time to time in the company's filings with the Securities and Exchange Commission. Global Crossing undertakes no duty to update information contained in this press release or in other public disclosures at any time.
Press Contacts
Tisha Kresler
+ 1 973 937 0146

Kendra Langlie
Latin America
+ 1 305 808 5912

Kirstie Phimister
+ 44 (0) 1256 734 063

Analysts/Investors Contact
Laurinda Pang
+ 1 800 836 0342

Source: Global Crossing

CONTACT: Tisha Kresler, +1-973-937-0146,, or
Kendra Langlie, Latin America, +1-305-808-5912,, or
Kirstie Phimister, Europe, +44-0-1256-734-063,,
Analysts-Investors: Laurinda Pang, 1-800-836-0342,

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