Emerson Receives Frost & Sullivan Customer Value Enhancement Award for Pharmaceutical Industry Automation Solutions
Palo Alto, Calif. - March 27, 2007 - Frost & Sullivan selected Emerson Process Management, an Emerson (NYSE:EMR) business, as the recipient of the 2006 Frost & Sullivan Award for Customer Value Enhancement within automation and software solutions for the pharmaceutical industry.
"As the leading supplier of automation solutions in the vaccine, biologics, and active pharmaceutical ingredient businesses of the life sciences industry, Emerson has a superior ability to translate business requirements into products that positively impact its pharmaceutical customers' bottom lines," says Frost & Sullivan Research Analyst Sanjeev R Sridharan.
"While most pharmaceutical companies are focused on solutions that could solve their problems at a departmental level, Emerson helps them achieve incremental operational advantage by eliminating islands of automation to ensure seamless flow of real-time information across the entire enterprise," Sridharan added. "Further, Emerson uses this operations knowledge to ensure capital projects deliver highest performance throughout a facility's life cycle."
With its PlantWeb® digital automation architecture, Emerson has successfully differentiated itself from other companies by translating its vision of an integrated solution into reality thus becoming a one-stop shop for all pharmaceutical industry customers
PlantWeb empowers customers with predictive intelligence, eliminates hassles associated with paper-based records, and helps personnel view real-time records and comply with FDA regulations and initiatives such as Process Analytical Technology (PAT). In addition, it helps pharmaceutical customers eliminate errors or deviations across multiple batches.
"We are pleased that this award represents customer value delivered by our automation solutions for the Life Sciences industry," said John Berra, president of Emerson Process Management. "We are honored to join with our customers for the production and delivery of pharmaceuticals that are safe and effective in providing relief, comfort and improved quality of life around the world."
Each year Frost & Sullivan presents the Customer Value Enhancement Award to a company that has demonstrated the ability to expand the customer base, while maintaining its existing install base, with more innovative value creation and enhancement strategies than competing vendors. The Award recognizes the company's successful sales entry, customer acquisition and service strategies, and the degree to which those strategies have met customers' stated needs and requirements.
About Emerson Process Management
Emerson Process Management (www.emersonprocess.com), an Emerson business, is a leader in helping businesses automate their production, processing and distribution in the chemical, oil and gas, refining, pulp and paper, power, water and wastewater treatment, food and beverage, pharmaceutical and other industries. The company combines superior products and technology with industry-specific engineering, consulting, project management and maintenance services. Its brands include PlantWeb®, DeltaV(TM), Fisher®, Micro Motion®, Rosemount®, Mobrey®, Bristol®, Daniel®, Ovation®, and AMS(TM) Suite.
About Emerson
Emerson (NYSE: EMR), based in St. Louis, is a global leader in bringing technology and engineering together to provide innovative solutions to customers through its network power, process management, industrial automation, climate technologies, and appliance and tools businesses. Sales in fiscal 2006 were $20.1 billion. For more information, visit www.GoToEmerson.com
About Frost & Sullivan
Frost & Sullivan, a global growth consulting company, has been partnering with clients to support the development of innovative strategies for more than 40 years. The company's industry expertise integrates growth consulting, growth partnership services, and corporate management training to identify and develop opportunities. Frost & Sullivan serves an extensive clientele that includes Global 1000 companies, emerging companies, and the investment community by providing comprehensive industry coverage that reflects a unique global perspective and combines ongoing analysis of markets, technologies, econometrics, and demographics. For more information, visit www.awards.frost.com.
Contacts:
Stacie Jones, Frost & Sullivan
210.247.2450, Stacie.jones@frost.com
Jerry Moon, Emerson Process Management
512.832.3089, Jerry.Moon@EmersonProcess.com
