Dickson announces web publication of online support guides-both in downloadable PDF formats and as videos on YouTube and the Dickson web site (http://www.dicksondata.com/product/model_VFC325.php)--- to help its many thousands of worldwide customers to easily monitor temperature, humidity, pressure and other electronic signal "events" important to critical storage.
These video or print support guides can be accessed via the "SUPPORT" tab on each product page at www.dicksondata.com.
These support guides cover information such as:
o Product Applications and Useful Features
o Product Specifications
o Getting Started
o DicksonWare Software Specifications
o Product Accessories
o Frequently Asked Questions
o Warranty / Factory Service & Returns
Dickson (which offers the world's widest selection of data loggers and chart recorders to monitor temperature, humidity, pressure, or electronic signals) created this service to help organizations with needs to capture critical data get up and running with the least delay throughout the lifetime of the Dickson product.
Additionally, live help can be accessed on www.dicksondata.com, or via inquiries to Dickson engineers at dicksondata.com/info/contact.php?flag=tech .
Both technical support and product inquiries can also be routed to Dickson customer service at firstname.lastname@example.org, or calling 800 - 757 - 3747 or +1-630-543-3747 outside the US, FAX +630 - 543 - 0498 or by writing Dickson, 930 South Westwood Avenue, Addison, IL 60101, USA.