Next-Generation Monitor and Control Software Live With First Customer
ATLANTA - DataPath, Inc., a leading provider of remote field communications and information technology solutions to the aerospace, government, broadcast, and infrastructure markets announced today the successful completion of its first installation of MaxView® Enterprise™, a major upgrade of the company's broadly deployed network monitoring and control software. Since launching the re-architected software suite last fall, DataPath has worked closely with North American digital signage company Convergent Media Systems as its initial customer.
For more than 35 years, Convergent has worked in the satellite business television industry, serving diverse Fortune 500 and federal government clients. By providing turnkey broadcast television network solutions, Convergent enables its customers to concentrate on creating training and promotional content without worrying about whether their broadcast links are functioning. In order to ensure customers' uplink facilities are fully operational, Convergent has utilized previous generations of MaxView for many years to monitor and control transmission equipment at each site.
Convergent's ongoing system evaluations identified areas in its Network Operations Center (NOC) environment where additional application enhancements would improve monitoring capabilities. Working with DataPath, Convergent recognized that the MaxView Enterprise application provides a valuable upgrade to its existing capabilities within the NOC. MaxView Enterprise's web interface extends device management within the entire network easily across all Convergent NOC specialists. Revamped and enriched reporting capabilities allow Convergent to quickly analyze uptime along with proactively addressing any potential service issues. Overall, the MaxView Enterprise solution empowers Convergent's ongoing mission of making its customers their top priority.
"With its tailored web interface, MaxView Enterprise enables our engineers to efficiently manage multiple systems in a single, unified display. Since DataPath upgraded our system, we can identify and correct potential issues far more quickly," said Jorge Rosado, Convergent's Senior Vice President of Planning and Business Operations. "Within the span of a few months, we have seen improved uptime, better service to our customers, and reduced cost to maintain the system."
Commercial and military customers operating remote and distributed networks across all seven continents already depend on MaxView to reduce operational complexity into one complete, end-to-end view of their services. With this first successful installation of MaxView Enterprise, DataPath has completed the launch of the latest release, and the software is fully available to new customers and as an upgrade to current customers.
"We are excited to have brought MaxView Enterprise, a powerful software tool for mission-critical networks, to the market," said Peggy Rowe, DataPath's Vice President of Software and Cyber Solutions. "Our successful installation for Convergent demonstrates the customer care DataPath believes in. In addition to serving them for many years, our technicians worked closely with Convergent engineers during the early adoption phase to implement a solution tailored to their specific needs."
About DataPath® Inc.
In remote and high-risk operating environments, dependable real-time communications are critical to situational awareness and mission success. DataPath specializes in advanced communications solutions tailored to the unique requirements of aerospace, broadcast, government, and infrastructure clients. Our solutions include a range of both custom and commercial off-the-shelf field communications and information technology products, including satellite communication systems, network management software, and cyber security services. All of our offerings are backed by 24x7 customer care and global field support. At DataPath we are passionate about helping our clients achieve mission success. For more information, visit www.datapath.com.
Web Site: http://www.datapath.com