Crest Backlit Pillow Speakers with Call Assurance Available Through West-Com
Dassel, Minn., June 25, 2019— Crest Healthcare is proud to announce an expanded relationship with West-Com Nurse Call Systems. UL listed Crest/West-Com designed Backlit Pillow Speakers are now available under the West-Com brand.
“We engaged with a large number of hospitals during the design of the backlit feature,” said Tim Kuck, President and CEO of Crest. “The nurses in particular were excited about the product and were confident that their patients would really appreciate the illumination of the key pad buttons,” continued Kuck. “We are also receiving very positive patient satisfaction feedback now that the product has been launched.”
The backlit feature will function with West-Com’s new patient station for its Novus® Connect nurse call system. The backlit pillow speakers are built on the same solid platform as the popular Elite Pillow Speakers currently offered by West-Com, and are available through all West-Com Distributors. Designed to enhance the patient experience and improve patient safety, the West-Com Backlit Pillow Speakers keep buttons illuminated for visibility in areas with little or no lighting.
"West-Com is dedicated to improving patient safety and the backlit pillow speaker is a critical addition to our Patient Focus Care® initiative,” said Larry Peters, Founder and CEO of West-Com. “It starts with making it easy for patients to request help, even when the room is dark, and continues with reassuring the patient that help is on the way.” Peters continued, “The call assurance light on the pillow speaker and call awareness display on West-Com’s Patient Careboard™ work together to create a better patient experience and safer patient care environment.”
Information on upgrading to Backlit Elite Pillow Speakers is available from West-Com and local West-com Distributors.
About West-Com Nurse Call Systems, Inc.
West-Com Nurse Call Systems is dedicated to developing innovative, sustainable solutions that improve communications, streamline workflows, and contribute to the reduction or elimination of preventable medical errors and hospital acquired conditions. Since its humble beginnings in 1983, West-Com has introduced new innovative solutions to healthcare like Direct Request® for pain assessment and toileting, and patient CareBoards™ to improve patient engagement and communication throughout the patient’s stay that serve as the center of care for the patient to improve engagement and communication for patients and their families.
Headquartered in Fairfield, CA, West-Com has four offices and 73 authorized dealers located throughout the US, Canada and Middle East. West-Com offers local and enterprise-wide nurse call systems and CareBoard™ solutions, clinic patient flow systems and senior care safety solutions to acute care, ambulatory care, and post-acute care facilities. To learn more about West-Com Nurse Call Systems, visit westcomncs.com.
About Crest Healthcare
Crest Healthcare Supply is a leading provider of a wide range of products and technical services that enhance the care environment experienced by patients and their families and caregivers. Healthcare provider customers enjoy superior service and support to manage the complete patient environment, including nurse call systems, healthcare TVs, patient safety, mobility and comfort equipment, bed and room supplies, medical devices and general facility needs. Crest designs and produces proprietary products and partners with other manufacturers and distributors to bring innovation and quality patient outcomes in the delivery of healthcare services. Founded in 1967, Crest Healthcare is headquartered in Dassel, MN, and is an ISO 13485:2016 certified manufacturer of FDA registered Pillow Speakers, Nurse Call Stations, Nurse Call Cords and Bed Control Equipment.
Contact:
Kellie Traeger
Marketing Communications Manager
320-275-3382, x1023
Crest Healthcare Supply
P.O. Box 727
195 Third St. S.
Dassel, MN 55325
