CPP, Inc. Unveils a Superior Way to Calculate the ROI of HR Programs
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Executives Can Finally Attribute Real Dollars to Developing Staff Soft Skills
MOUNTAIN VIEW, Calif., Nov. 8 - CPP, Inc. (cpp.com), publisher of the Myers-Briggs Type Indicator(R) (MBTI(R)) instrument, announces the publication of its new Measuring Results of MBTI(R) Type Training: ROI in Action guide. Finally, with this unique tool, human resource professionals have the ability to measure the bottom-line effectiveness of their organization development training and to demonstrate the results of their HR initiatives.
Top-rated companies use the MBTI instrument to enhance organizational development programs across the enterprise. While many executives understand the link between better employee communication and improved performance, it has been difficult to quantify the financial benefit these enhanced soft skills provide. With increasing pressure from shareholders for more transparent cost accounting and better explanation of how funding is directed through the organization, CFOs and other C-suite executives must have a way to discern the true costs and benefits of HR programs. Consequently, HR managers are increasingly called upon to quantify performance in terms any executive or board member can understand.
Authored by two seasoned HR professionals, Richard J. Wagner and Robert J. Weigand, Measuring Results of MBTI(R) Type Training: ROI in Action provides an action plan for measuring HR results. Presenting case studies from businesses in diverse industries that implemented various HR programs, the guide delivers a wide range of applications for the underlying methodology. ROI in Action shows HR managers how to work with each department and measure the impact, in dollars, of their HR interventions. For example, an HR intervention that demonstrated better communication among employees resulted in increased productivity within the department, which translated into $1,000 saved per week. "It's extremely rewarding to help other HR professionals finally quantify the results they knew they were getting," says Wagner.
With ROI in Action, concrete analysis of the effectiveness of HR practices is now obtainable, bringing clarity to an often ambiguous area of the business. Using Wagner and Weigand's methodology, executives can demystify the gains derived from HR programs, giving them real numbers and demonstrable results. "Having the ability to provide an initiative's ROI figures bolsters the image of the HR department as an income generator, justifies program costs, and helps position HR at the corporate strategy table," explains Weigand.
"You may well prove to be the answer to my prayers," exclaimed Jo Downes, founder of Pentica consultancy in the U.K., after reading ROI in Action. "I have worked with the MBTI instrument for 10 years but had never found a truly satisfactory way to assess the ROI of MBTI training-until now! I am really keen to put the use of your survey into practice, so that I can work with my clients to identify measurable improvements."
NOTE: Myers-Briggs Type Indicator and MBTI are registered trademarks of the Myers-Briggs Type Indicator Trust.
Source: CPP, Inc.
CONTACT: Xanthie Drankus of Visual Resource, +1-415-446-7300, or xanthie_drankus@visualresource.com, for CPP, Inc.; or Leah Walling of CPP, Inc., 800-624-1765, or lwalling@cpp.com
Web site: http://cpp.com/
