Asymtek Receives 2008 Service Excellence Award from Circuits Assembly
Honored for the Fifth Consecutive Year
Carlsbad, CA - April 15, 2008 - Asymtek, a Nordson company and leader in dispensing, coating and jetting technologies, announces it has received Circuits Assembly magazine's prestigious "Service Excellence Award" for the fifth year in a row. Asymtek was selected best electronics assembly equipment supplier in the dispensing category, and received the highest cumulative scores for customer satisfaction in five areas: technology, dependability, responsiveness, ease-of-use, and value for the dollar. Specific customer comments included: "Everyone I dealt with was courteous and very responsive," "We experienced a 50% increase in production for our process," and "Asymtek's customer service is without comparison in responsiveness and 'going beyond' to satisfy us."
Asymtek vice president of operations, Martin Stone remarked, "Asymtek's customers place a great value in the support we give them before and after the sale, and we work hard to fulfill their expectations in support of that value. Winning the Service Excellence Award validates our efforts in meeting and exceeding customer expectations."
This is the 16th year Circuits Assembly has sponsored the awards program. The awards honor key companies in the electronics industry that excel in technical service, as judged by their own customers. Circuits Assembly recognized the companies that received the highest customer service ratings at a ceremony held during the APEX tradeshow in Las Vegas.
About Asymtek
Asymtek®, a world leader in automated fluid dispensing, conformal coating, and jetting technologies, designs and manufactures a full line of dispensing and coating systems, supported by a global applications and service network. Recognized for its innovative equipment and excellent service, Asymtek continues to offer advanced applications for a range of industries. These include semiconductor packaging, printed circuit board assembly, LEDs, flat panel display assembly, automotive, medical/biotech product assembly, and other precision assembly processes. Founded in 1983 and acquired in 1996 as a subsidiary of Nordson Corporation (Nasdaq:NDSN), Asymtek is an ISO 9001:2000 certified company. Asymtek has received numerous awards including Intel's prestigious Supplier Continuous Quality Improvement award for five years in a row: 2003, 2004, 2005, 2006 and 2007. For more information, visit www.asymtek.com.
About Nordson
Nordson Corporation is one of the world's leading producers of precision dispensing equipment that applies adhesives, sealants, and coatings to a broad range of consumer and industrial products during manufacturing operations. The company also manufactures equipment used in the testing and inspection of electronic components as well as technology-based systems for curing and surface treatment processes. Headquartered in Westlake, Ohio, Nordson has more than 4,100 employees worldwide, and direct operations and sales support offices in 30 countries.
For more information contact:
Asymtek Headquarters:
Roberta Foster-Smith
Asymtek, A Nordson Company
Tel: +1-760-431-1919
Email: rfsmith@asymtek.com
Agency Contact:
Andrea Roberts
A R Marketing, Inc.
Tel: +1-858-451-8666
Email: andrea@armarketinginc.com
International Offices:
U.S.A.: 2762 Loker Ave. West, Carlsbad CA 92010, (760) 431-1919
Europe: +31 (0) 43-352-4466
China, Guangzhou: +86-20-8554-9996
China, Shanghai: +86-21-5854-2345
Japan: +81 (0) 3-5762-2801
Korea: +82-31-765-8337
S.E. Asia: +65 6796 9514
Taiwan: +886-2-2902-1860
www.asymtek.com
www.asymtek.com.cn
www.asymtek.com/jp
www.asymtek.eu
