Convergys Corp.

Software

Convergys Signs Agreement with Major Communications Company to Provide Relationship Management Support

(Cincinnati; February 14, 2008) - - Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced today it has signed a three-year master agreement with a potential value up to $50 million, expanding its relationship with a US-based communications provider, a Fortune 500 company. Convergys is providing the company's high-speed Internet customers with live-agent...

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Services

Indonesian Telecom Company Goes Live with Convergys Billing and Care Platform for Pre- and Post-Paid Services

(Cincinnati and Jakarta; February 11, 2008) - - - Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced today that PT Hutchison CP Telecommunications (HCPT) has gone live with Convergys' InfinysÂ-® Rating and Billing solution. Infinys is integrated with HCPT's intelligent network providing real time charging and balance management functions for all pre- and...

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Software

Convergys Implements Relationship Management Solution for AT&T Mobility

(Cincinnati; February 7, 2008) - - - Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced today that AT&T Mobility has gone live with Convergys' Dynamic Decisioning Solution. The Convergys solution assists customer service agents in providing consistent and proactive care by enabling centralized policy creation and management, as well as automated and real-time...

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Mergers & Acquisitions

Convergys to Expand Customer Service Management Offerings with Acquisition of Software Company in China

(Cincinnati and Shanghai; March 13, 2008) - - - Convergys Corporation(NYSE: CVG), a global leader in relationship management, announced today it is expanding the set of customer service management offerings available to its clients through the acquisition of Shanghai-based Shanghai Hong Xun Software Co., Ltd. from BMI Asia Inc. The privately-held company is the first in the Asia Pacific region to...

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Company News

Convergys: One of America's Most Admired Companies for the Eighth Consecutive Year

(Cincinnati; March 17, 2008) - For the eighth consecutive year, Convergys Corporation (NYSE: CVG) has been rated one of America's Most Admired Companies by FORTUNE Magazine. In the latest survey, FORTUNE named Convergys, a global leader in relationship management, a Most Admired Company in the Diversified Outsourcing category. Convergys received high marks in all of FORTUNE's eight key attributes...

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Company News

Convergys to Webcast Executive Presentations at Its Financial Analyst's Conference

(Cincinnati; March 5, 2008) - Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced today it will webcast presentations made by its senior executives at Convergys' Tenth Annual Financial Analyst's Conference on March 13 in New York. Presentations will begin at 8:30 AM, EDT, and will conclude with a question and answer session ending at about 12:30 PM. Convergys...

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Software

Convergys Signs Agreement with Major Communications Company to Provide Relationship Management Support

(Cincinnati; February 14, 2008) - - Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced today it has signed a three-year master agreement with a potential value up to $50 million, expanding its relationship with a US-based communications provider, a Fortune 500 company. Convergys is providing the company's high-speed Internet customers with live-agent...

Read More »
Company News

Convergys Named to Global Outsourcing 100

(Cincinnati; February 20, 2008)- Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced today the International Association of Outsourcing Professionals' (IAOP) has selected Convergys as one of the world's best outsourcing service providers. The IAOP named Convergys to its annual ranking of the World's Best Outsourcing Service Providers - The Global Outsourcing...

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Services

Indonesian Telecom Company Goes Live with Convergys Billing and Care Platform for Pre- and Post-Paid Services

(Cincinnati and Jakarta; February 11, 2008) - - - Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced today that PT Hutchison CP Telecommunications (HCPT) has gone live with Convergys' InfinysÂ-® Rating and Billing solution. Infinys is integrated with HCPT's intelligent network providing real time charging and balance management functions for all pre- and...

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People in the News

Thomas L. Monahan III Elected to Board of Directors of Convergys

(Cincinnati; February 19, 2008) - - - Convergys Corporation (NYSE: CVG), a global leader in relationship management, announces the election of Thomas L. Monahan III to its Board of Directors effective February 19, 2008. Philip A. Odeen, non-executive Chairman of the Board of Convergys, made the announcement following a board meeting held today. Monahan, 40, became Chairman of the Corporate...

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Software

Convergys Implements Relationship Management Solution for AT&T Mobility

(Cincinnati; February 7, 2008) - - - Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced today that AT&T Mobility has gone live with Convergys' Dynamic Decisioning Solution. The Convergys solution assists customer service agents in providing consistent and proactive care by enabling centralized policy creation and management, as well as automated and real-time...

Read More »
Company News

Convergys to Provide Relationship Management Services for U.S. Mass Merchant

(Cincinnati; January 31, 2008) - - - Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced today it has renewed an $80 million, four-year contract to provide customer care for a leading U.S. mass merchant, a Fortune Top 50 company. Under the terms of the contract renewal, Convergys will provide Customer Relationship Management support and perform double the...

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Company News

Convergys Forms Alliance and Takes Financial Position in Ceon Corporation to Offer Product Lifecycle Management

(Cincinnati and Redwood City, California; January 24 2008) - Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced today it has formed a strategic alliance with Ceon Corporation, a leading provider of product lifecycle management and fulfillment software for dynamic and bundled communications product offerings, to provide a comprehensive Enterprise Product...

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