Talisma Corporation

Software

Software optimizes customer chat, email, and reporting.

Part of Customer Interaction Management v8.1, Talisma Chat v8.1 includes PCI support with chat transcript masking, agent notification of proactive rule that triggered invitation, and ability to automatically assign status to customer. Talisma Email v8.1 allows agents to split email into multiple threads. Email Placeholders feature requires input from agents when they are completing email...

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Software

Talisma CIM Suite is Certified for Salesforce.com's AppExchange

London, UK - March 19, 2007 - Talisma Corporation (www.talisma.com), the market leader in Customer Interaction Management (CIM) solutions, today announced that Talisma Chat and Talisma Email are the latest CIM products to be certified on salesforce.com's AppExchange. Salesforce.com customers can use Talisma CIM solutions to extend the award-winning Salesforce Service & Support application....

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Software

Software optimizes customer chat, email, and reporting.

Part of Customer Interaction Management v8.1, Talisma Chat v8.1 includes PCI support with chat transcript masking, agent notification of proactive rule that triggered invitation, and ability to automatically assign status to customer. Talisma Email v8.1 allows agents to split email into multiple threads. Email Placeholders feature requires input from agents when they are completing email...

Read More »
Software

Talisma CIM Suite is Certified for Salesforce.com's AppExchange

London, UK - March 19, 2007 - Talisma Corporation (www.talisma.com), the market leader in Customer Interaction Management (CIM) solutions, today announced that Talisma Chat and Talisma Email are the latest CIM products to be certified on salesforce.com's AppExchange. Salesforce.com customers can use Talisma CIM solutions to extend the award-winning Salesforce Service & Support application....

Read More »

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