Touchpaper

Software

Software offers comprehensive IT department solution.

Touchpaper ITBM Suite v7.2 provides accurate, real-time view of any application and data source in single user interface for service desk personnel. Featuring OOTB tools for organizations to customize and address requirements of their own integration environment, it encompasses range of APIs at database, application, and client levels. Software integrates with Microsoft Word and Zip Code...

Read More »
Software

Software provides IT business management functionality.

Supporting Windows Vista, IT Business Management v7.2 enables users to integrate telephony systems that support both standard and Internet telephony directly into their service desk. ConfigurationManager facilitates setup of Configuration Management Database and assists analysts when logging incidents. Zip Code and Microsoft Word integration enables customer support agents to determine user's...

Read More »
Company News

Touchpaper-® Positioned in Leading Industry Analyst Firm's Magic Quadrant for the IT Services Desk, 2007

New York, NY - August 29, 2007 - Touchpaper has today announced it is positioned in the Magic Quadrant for the IT Services Desk, 2007, published on 23rd August by leading global industry analyst Gartner. We think being placed in the Quadrant is recognition by a highly respected organization such as Gartner and is a significant milestone for Touchpaper and Touchpaper's customers, said Graham...

Read More »
Software

Software offers comprehensive IT department solution.

Touchpaper ITBM Suite v7.2 provides accurate, real-time view of any application and data source in single user interface for service desk personnel. Featuring OOTB tools for organizations to customize and address requirements of their own integration environment, it encompasses range of APIs at database, application, and client levels. Software integrates with Microsoft Word and Zip Code...

Read More »
Software

Software provides IT business management functionality.

Supporting Windows Vista, IT Business Management v7.2 enables users to integrate telephony systems that support both standard and Internet telephony directly into their service desk. ConfigurationManager facilitates setup of Configuration Management Database and assists analysts when logging incidents. Zip Code and Microsoft Word integration enables customer support agents to determine user's...

Read More »

All Topics