QCSS (Quality Customer Service & Sales)

Services

QCSS Database Cleansing Services

Buffalo Gove, Illinois - June 29, 2009 - QCSS, a leader and innovator in the telemarketing industry, provides database cleansing services. Every company, organization, and firm seeks to maximize their marketing efforts each year. To do so, specific, target audiences must be reached. Oftentimes, due to disorganization within mailing and calling lists, massive losses in reaching a target occur. The...

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Services

Voice Broadcasting Service optimizes sales and marketing.

With Voice Broadcasting Service, QCSS will help users create pre-recorded voice message, and distribute message to specific list of potential clients. Depending on needs of company, voice broadcasting can be used as sales tool or as means to relay information. Clientele will be provided with 800 number to reach company's sales staff, or be prompted to connect directly from voice broadcast....

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People in the News

QCSS Announces New VP of Operations & Business Development and Director of Client Services

BUFFALO GROVE, ILL. - December 10, 2010 QCSS is proud to announce Isaac Ryland as the new Vice President of Operations and Business Development and Donna ExposÃ-© as the Director of Client Services. Ryland has worked for the company for two years as a key proponent of the Business Development Team. Previously, he spent three years at Nocturne Productions holding several positions including...

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Company News

QCSS Provides Superior Sales Training

Having an effective training process is vital to the success of every client campaign. That is why QCSS has integrated hands on, interactive training programs that cater to the individual and unique needs of every client. Clients are encouraged to sit in on and participate in preliminary trainings to ensure that their vision is met and their branding is maintained and understood by all QCSS...

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Company News

QCSS, Inc.is Recognized by a Fortune 500 Company

Jan. 18th, 2009- Buffalo Grove, Illinois- QCSS, inc. is recognized by a Fortune 500 Company as they celebrate their 19th year in business. As the 2010 calendar year begins, QCSS, inc. is celebrating the beginning of their 19th year in business. Since their opening in 1991, they have made many remarkable accomplishments including being named Call Center of the Year by Call Center Magazine. In...

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Company News

QCSS Announced Global Services

QCSS has recently signed a long term partnership with Top Australian based Merchant Processor handling customer service calls and with a Jamaican University to increase college enrollment. As QCSS begins to branch out to off-shore companies, while preserving on-shore jobs, they are better able to meet the demands of a continually growing Global Economy. The economy of the United States is and has...

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Company News

QCSS, a Leader and Innovator in the Telemarketing Industry, Launches their New Website

The new QCSS website, found at www.qcssinc.com, is an updated and more advanced version of the former QCSS website. Many useful and insightful features have been added to help prospective and current clientele alike. These features include a much more detailed and in depth look into the services QCSS offers, the operations processes and training that are used to achieve and exceed campaign goals,...

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Company News

QCSS, a Leader and Innovator in the Telemarketing Industry, Provides Quality Assurance Services

Many call centers can produce numbers when it comes to lead generation and appointment setting, but those numbers don't always reveal true production. That is why at QCSS quality assurance supervisors monitor live calls to maintain the highest quality standard of leads and appointments, and also listen to recordings of each agent before qualifying the appointment or lead permanently. The use of...

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Services

QCSS Database Cleansing Services

Buffalo Gove, Illinois - June 29, 2009 - QCSS, a leader and innovator in the telemarketing industry, provides database cleansing services. Every company, organization, and firm seeks to maximize their marketing efforts each year. To do so, specific, target audiences must be reached. Oftentimes, due to disorganization within mailing and calling lists, massive losses in reaching a target occur. The...

Read More »
Services

Voice Broadcasting Service optimizes sales and marketing.

With Voice Broadcasting Service, QCSS will help users create pre-recorded voice message, and distribute message to specific list of potential clients. Depending on needs of company, voice broadcasting can be used as sales tool or as means to relay information. Clientele will be provided with 800 number to reach company's sales staff, or be prompted to connect directly from voice broadcast....

Read More »

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