Liveperson
New York, NY 10018
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LivePerson Integrates Live Chat Statistics with Google Analytics
Seamless Integration Measures Impact of Live Chat Interactions on Conversion Rates NEW YORK, Feb. 4 - LivePerson, Inc. (NASDAQ:LPSN), a provider of online engagement solutions that facilitate real-time assistance and trusted expert advice, today announced that it has seamlessly integrated its live chat technology with the powerful Google Analytics(TM) reporting platform enabling small and...
Read More »Newegg.com Partners with LivePerson to Provide World-Class Customer Service
Timpani Contact Center-® Providing Live Chat, Email and Self-Service Knowledgebase NEW YORK, Dec. 20 -- LivePerson, Inc. (NASDAQ:LPSN), a provider of online conversion solutions, today announced that Newegg.com-®, (www.newegg.com), a leading online computer, consumer electronics, and communications product superstore, has bolstered its customer service capabilities in anticipation of the...
Read More »Click-to-Talk Solution addresses consumer buying concerns.
Timpani Voice helps e-commerce organizations proactively increase conversions from website visitors. Leveraging real-time analytics and business rules, product identifies targeted visitor segments while they are online and brokers immediate connection with telephone agents. Included proactive application, Invite-to-Talk(TM), introduces voice channel to online visitors based on behavioral events...
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Click-to-Talk Solution integrates voice with live chat.
LiveCall(TM) lets website visitors click to talk with sales representatives or customer service agents, who maintain full visibility into online session during phone call. Capabilities for this multi-channel platform manage interactions across all online channels: live chat, email, and self-service/knowledgebase. Integration features supply insight into context, nature, and history of inquiries,...
Read More »LivePerson Delivers Expanded Online Conversion Tools with Timpani 7.5
NEW YORK, Nov. 29 -- LivePerson, Inc. (NASDAQ:LPSN), a provider of communications solutions for online sales, marketing and customer service, announced the availability of Timpani 7.5, the newest release of its hosted enterprise software solution. By supplying enhanced capabilities that enable ongoing refinement of online sales, marketing and service activities, Timpani 7.5 enables LivePerson...
Read More »LivePerson Integrates Real-Time Chat Technology with NetSuite as Part of the NetFlex Applications Program
Leveraging NetSuite's NetFlex Platform, LivePerson Develops Industry Specific Software Application to Meet the Needs of Multi-Channel Businesses NEW YORK and SAN MATEO, Calif., Jan. 12 -- LivePerson, Inc. (NASDAQ:LPSN), a provider of communications solutions for online sales, marketing and customer service, today announced that it has become one of the inaugural partners of NetSuite's NetFlex...
Read More »Software utilizes instant messaging for CRM.
In addition to chat, LivePerson v6.5 offers e-mail, online knowledge base capabilities, and analytics that measure customer service representative performance. Chat in service context allows customers to interact with business rather than waiting for e-mail reply, and without expense of telephone communication.
Read More »LivePerson to Present at ROTH 23rd Annual OC Growth Conference
NEW YORK, March 8, 2011 - LivePerson (Nasdaq: LPSN), a leading provider of online intelligent engagement solutions that facilitate real-time assistance and expert advice, today announced that Robert LoCascio, Chief Executive Officer of LivePerson, will present at the ROTH 23rd Annual OC Growth Stock Conference on Monday, March 14, 2011 at 9:30AM Pacific Time. This event will be held at The Ritz...
Read More »LivePerson and Engage Partner to Provide Intelligent Online Engagement Solutions to Asia-Pacific Region
Initial Sales Efforts to Focus on Australia and New Zealand Markets NEW YORK, Oct. 26 -- LivePerson, Inc. (Nasdaq: LPSN), a provider of online engagement solutions that facilitate real-time assistance and expert advice, and Engage, an Australia-based customer contact solutions business, established in partnership with the Clemenger Group, today announced they have partnered to bring LivePerson's...
Read More »LivePerson Integrates Live Chat Statistics with Google Analytics
Seamless Integration Measures Impact of Live Chat Interactions on Conversion Rates NEW YORK, Feb. 4 - LivePerson, Inc. (NASDAQ:LPSN), a provider of online engagement solutions that facilitate real-time assistance and trusted expert advice, today announced that it has seamlessly integrated its live chat technology with the powerful Google Analytics(TM) reporting platform enabling small and...
Read More »LivePerson Completes Acquisition of Kasamba, Inc.
Combined company will provide a platform enabling delivery of trusted expert advice to online consumers NEW YORK, Oct. 3 / -- LivePerson, Inc., a provider of online conversion solutions, today announced the completion of its acquisition of Kasamba, Inc., a leading online provider of live expert advice delivered to consumers via real-time chat. LivePerson has acquired all of the outstanding...
Read More »LivePerson to Present at Merriman Curhan Ford 4th Annual Investor Summit 2007
NEW YORK, Sept. 6 /-- LivePerson, Inc. (NASDAQ:LPSN), a provider of online conversion solutions, today announced that Robert LoCascio, CEO will present at the Merriman Curhan Ford 4th Annual Investor Summit 2007 to be held at the Mark Hopkins InterContinental Hotel in San Francisco on September 17-18, 2007. LivePerson's presentation will be held at 11:45 AM PDT on Tuesday, September 18, and will...
Read More »LivePerson to Present at Roth Capital Partners 5th Annual New York Institutional Investor Conference
NEW YORK, Aug. 21 / -- LivePerson, Inc., a provider of online conversion solutions, today announced that Robert LoCascio, CEO and Tim Bixby, President & Chief Financial Officer will present at the Roth Capital Partners 5th Annual New York Institutional Investor Conference to be held at the Westin New York at Times Square on September 5-6, 2007. LivePerson's presentation will be held at 1:00 PM...
Read More »LivePerson to Acquire Kasamba, Inc.
LivePerson Expands Into the Consumer Market by Acquiring One of the World's Largest Communities of Chat-Based Paid Experts Teleconference to Be Held On Tuesday, June 26 at 9:00 a.m. EDT NEW YORK, June 25 /-- LivePerson, Inc. (NASDAQ:LPSN), a provider of online conversion solutions, today announced an agreement to acquire Israel-based Kasamba, Inc., a leader in live expert advice delivered online...
Read More »Newegg.com Partners with LivePerson to Provide World-Class Customer Service
Timpani Contact Center-® Providing Live Chat, Email and Self-Service Knowledgebase NEW YORK, Dec. 20 -- LivePerson, Inc. (NASDAQ:LPSN), a provider of online conversion solutions, today announced that Newegg.com-®, (www.newegg.com), a leading online computer, consumer electronics, and communications product superstore, has bolstered its customer service capabilities in anticipation of the...
Read More »LivePerson Accelerates Growth in Higher Education Market
NEW YORK, Nov. 13-- LivePerson, Inc. (NASDAQ:LPSN), a provider of online conversion solutions, today announced that it has significantly increased its number of live chat deployments in the higher education sector. Based on growing demand for the company's Timpani Sales and Marketing platform and LivePerson Pro product, the company's hosted solution is now employed at more than 200 colleges and...
Read More »Click-to-Talk Solution addresses consumer buying concerns.
Timpani Voice helps e-commerce organizations proactively increase conversions from website visitors. Leveraging real-time analytics and business rules, product identifies targeted visitor segments while they are online and brokers immediate connection with telephone agents. Included proactive application, Invite-to-Talk(TM), introduces voice channel to online visitors based on behavioral events...
Read More »