Virtual Hold Technology, LLC
Akron, OH 44333
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Virtual Hold Technology to Exhibit at ICMI Call Center Demo & Conference
Call Center Demo Hall, Booth E-12 AKRON, Ohio, Jan. 29 - Virtual Hold Technology, LLC (VHT), the leading developer of virtual queuing solutions, announced today that it will demonstrate its innovative contact center solutions at the ICMI Call Center Demo & Conference in Miami, Fla., Feb. 13-15, 2008. Call Center Demo's program includes everything from educational sessions to the latest industry...
Read More »Virtual Hold to Be Implemented at Social Security Administration
AKRON, Ohio, June 26 /- Virtual Hold Technology-®, LLC (VHT), the leading developer of virtual queuing solutions, announced today that the Social Security Administration (SSA) will implement Virtual Hold in its customer contact centers. The SSA processes between 40 and 50 million calls per year from Americans who require information regarding retirement, disability and survivors benefits for...
Read More »Virtual Hold a Key Element in Utility Contact Center Crisis Management
AKRON, Ohio, June 19 - Virtual Hold Technology(R), LLC (VHT), the leading developer of virtual queuing solutions, announced that their Virtual Hold product is being implemented nationwide as part of a crisis management plan for many utility contact centers. With the devastation of Hurricane Katrina and the many utilities that were affected during the last hurricane season, these utility companies...
Read More »Virtual Hold Technology to Exhibit at ICMI Call Center Demo & Conference
Call Center Demo Hall, Booth E-12 AKRON, Ohio, Jan. 29 - Virtual Hold Technology, LLC (VHT), the leading developer of virtual queuing solutions, announced today that it will demonstrate its innovative contact center solutions at the ICMI Call Center Demo & Conference in Miami, Fla., Feb. 13-15, 2008. Call Center Demo's program includes everything from educational sessions to the latest industry...
Read More »Virtual Hold to Be Implemented at Social Security Administration
AKRON, Ohio, June 26 /- Virtual Hold Technology-®, LLC (VHT), the leading developer of virtual queuing solutions, announced today that the Social Security Administration (SSA) will implement Virtual Hold in its customer contact centers. The SSA processes between 40 and 50 million calls per year from Americans who require information regarding retirement, disability and survivors benefits for...
Read More »Virtual Hold a Key Element in Utility Contact Center Crisis Management
AKRON, Ohio, June 19 - Virtual Hold Technology(R), LLC (VHT), the leading developer of virtual queuing solutions, announced that their Virtual Hold product is being implemented nationwide as part of a crisis management plan for many utility contact centers. With the devastation of Hurricane Katrina and the many utilities that were affected during the last hurricane season, these utility companies...
Read More »