Portage Communications Inc.
13827 W. Pine St.
Sandpoint, ID 83864
Sandpoint, ID 83864
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Scheduling Software provides workforce management for call centers.
Featuring Flex Shift(TM) technology, AgentTime(TM) v4.0 optimizes agent schedules in small to medium sized inbound and blended call centers. Multi-pass algorithm transforms already efficient schedules made by AgentTime and fine-tunes them, time-period by time-period, to assign agents on and off phone duty as need for maximum utilization.
Read More »Scheduling Software provides workforce management for call centers.
Featuring Flex Shift(TM) technology, AgentTime(TM) v4.0 optimizes agent schedules in small to medium sized inbound and blended call centers. Multi-pass algorithm transforms already efficient schedules made by AgentTime and fine-tunes them, time-period by time-period, to assign agents on and off phone duty as need for maximum utilization.
Read More »