Hewlett Packard
Houston, TX 77269-2000
Jan 30, 2008 Automated fault-management solution, HP TeMIP Software v6.0, provides single view of all elements and systems across multiple network types. It can diagnose problems, alert customer, and accelerate repair with pattern discovery and filtering techniques. HP Service Activator Software v5.0, also available, automates and accelerates configuration processes that turn customer order into activated, ready-to-use service. It also streamlines service fulfillment process.

Cook, Ken Co.
Milwaukee, WI 53225
Jun 16, 2006 Combining on-demand printing with e-commerce functionality, media1off(TM) delivers product literature, technical documentation, and print communications from custom-designed web-based bookstore. After document file is selected, user can choose how information is delivered such as printed manual, electronic file on CD/DVD, or immediate PDF download. Available 24/7, the media1off(TM) allows creation and hosting of electronic library offsite to store product literature files.

Ingram Micro, Inc.
Santa Ana, CA 92799
Feb 10, 2006 Suited for IT solution providers servicing SMBs, OfficePac suite helps generate ways to sell extended warranty services and offer professional onsite customer care as well as white box and other hardware support. Service offerings are SKU'd up on company's services line card to locate and attach them to product order. Solution also offers emails alerts to indicate renewals of service plans, incident tracking, and online call-history logs.

PrintStock
Charlotte, NC 28202
Jan 31, 2005 PrintStock v2.0 allows marketers to know what printed marketing material is in stock, where it is, and when to reorder, in real-time. Printers that use service can print and store large amounts of materials, keep them available as needed, and deliver them to clients when requested. Service suits both large and small corporations.

Intraware, Inc.
Orinda, CA 94563
Dec 19, 2003 SubscribeNet® 8.0 Service enables enterprise software publishers to streamline processes associated with product release, delivery, and support. It provides Web-based tools for automated, proactive, and highly-targeted customer communication management that help organizations control product release process and software, entitlements, licenses, and documentation they deliver to customers. Service can be seamlessly integrated with any publisher’s Web site.

Tom Zosel Associates, Ltd.
Long Grove, IL 60047
Apr 24, 2002 ProTrack Drivers outbound delivery planning and management tool tracks progress against production planning, monitors employee performance in real time, and helps management evaluate performance in distribution center. It calculates delivery time based on order content, accommodates physical parameters of stop, provides precise delivery times, and tracks actual performance against predicted times. It can serve as foundation for driver incentive programs.

Honeywell, Inc., Industrial Automation & Control
Phoenix, AZ 85023
Jan 29, 2002 OptiVision Release 440 provides interfaces to logistic management systems, wireless PC support, system navigation via tab forms, preferred-customer highlighting, and global cost-based sourcing at order entry. Package manages total range of manufacturing information needs of single mill or multi-mill enterprise. It handles order entry, order status, scheduling, trimming, producing, tracking, inventory, shipping, and invoicing.