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Feb 9, 2010  
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Reporting Module brings BI capabilities to libraries.

Endeavor Information Systems, Inc.
Des Plaines, IL 60018-4505
Oct 06, 2006 By monitoring departmental and collection activity, creating customized reports to support special projects or local management needs, and assisting staff in managing workflows and events, Endeavor Analyzer(TM) helps increase patron service and satisfaction as well as staff productivity. It provides insights into operational and institutional data and provides Web-based reporting and analytic capabilities through its GUI to facilitate data collection and evaluation.

Software assists agents with customer service support.

Autonomy Inc.
San Fransico, CA 94105
Oct 06, 2006 Available as module within Qfiniti Enterprise, Qfiniti Assist delivers real-time knowledge and information to agents providing service to their customers. It uses speech recognition to understand customer conversation with agent, then offers agent accurate responses using advanced information retrieval. Natural language search capabilities delivered through intuitive, floating toolbar further simplify agents' access to appropriate answers.

Software facilitates estimate definition processes.

Galorath Incorporated
El Segundo, CA CA 90245
Oct 06, 2006 SEER-SEM(TM) v7.2 decision-support tool estimates cost, staffing, schedule, reliability, and risk associated with all types of software development and/or maintenance projects. Users can define estimates using their organization's own terminology and development methodologies via Flexible Activities and Labor Allocations (FALA) feature. Along with various Knowledge Bases, software offers tracking, reporting, Time Now, and forecasting features.

Service stores and recalls archived email.

GlassHouse Technologies, Inc.
Framingham, MA 01702
Oct 06, 2006 Designed to meet e-discovery and legislative requirements, Email Archiving Strategy offers customized, intelligent solution comprised of policy development, consensus building, gap and cost analysis, reference architecture design, solution selection, implementation, and project management. Consultants work as facilitators between legal, business, and risk managers to align IT with business objectives, building consensus to create foundation for policy-based reference architecture.

Software meets needs of IP device and chipset manufacturers.

Global IP Sound, Inc.
San Francisco, CA 94133
Oct 06, 2006 Optimized to run on chips embedded within VoIP phones and other hardware devices, fixed-point iSAC 2.0 delivers wideband quality in both low- and high-bit rate applications. It facilitates interoperability of IP phones, gateways, and chipsets with iSAC-enabled softphones and Internet-based voice services. Software automatically adjusts transmission rates, supporting real-time multimedia, conferencing, distance learning, and multi-user gaming applications in VoIP environment.

Portable Printer produces 4 x 6 in. photos.

Lexmark International, Inc.
Lexington, KY 40550
Oct 06, 2006 Featuring Evercolor II pigmented ink technology, Lexmark P350 produces borderless photos that print in as little as 75 sec with up to 4,800 x 1,200 dpi resolution. It uses PerfectFinish micro-porous photo paper that absorbs inks quickly. Equipped with 2.4 in. color display, printer includes features that allow users to view, edit, print, save, organize, and share digital photos. It operates stand-alone or connected to PC or Mac.

Injket Printer offers 4-in-1 functionality.

Lexmark International, Inc.
Lexington, KY 40550
Oct 06, 2006 Featuring PC-free photo, fax, and copy capabilities, Lexmark X5470 comes with 10-sheet automatic document feeder and prints at speeds to 25 ppm (black) and 18 ppm (color). Fast Pics and Imaging Studio Software is included along with Lexmark Web Toolbar, which automatically formats Web pages to fit on standard page without cropping or losing text. With optional photo cartridge, printer can create 6-color photos at resolutions up to 4,800 x 1,200 dpi.

Color Inkjet Printer works with various cartridges.

Lexmark International, Inc.
Lexington, KY 40550
Oct 06, 2006 Single-function inkjet, Lexmark Z845, delivers borderless graphic and photo printing at speeds to 24 ppm (black) and 18 ppm (color). Optional color cartridge provides 6-color printing capabilities, while Fast Pics and Imaging Studio Software aids in enhancing, printing, and managing photos. Printer accepts black or color versions of standard cartridges and high-yield cartridges.

Software/Service provides automated video geotagging.

ComVu Media Inc.
Vancouver BC V6E 2J3  Canada
Oct 06, 2006 PocketCaster mobile software can automatically embed handset's position in each frame of video, creating dynamic stream of geotagging. Viewers can watch PocketCaster-created video live or on-demand, and can concurrently see location represented as dot or moving direction path on satellite map. Tapping into Waypoint Database System, waypoint tags can be set for locations or landmarks, then all streaming videos are tagged with that waypoint location and can be dynamically mapped.

Low Voltage MOSFETs target motor control applications.

Fairchild Semiconductor Corp.
South Portland, ME 04106
Oct 06, 2006 Comprised of 11 devices, 30 and 40 V PowerTrench® MOSFETs feature RDS(on) characteristics as low as 2.0 mW. Devices are UIS rated, and meet AEC-Q101 standard for providing reliability in harsh electrical environments. Lead (Pb)-free MOSFETs are designed to optimize efficiency, performance, and board space in applications such as power steering and integrated starters/alternators, as well as motor- and solenoid-driver designs.

Analysis Platform helps optimize service providers' QoS.

New Global Telecom, Inc.
Golden, CO 80401
Oct 06, 2006 Offering quality-control initiative for customers of 6DegreesIP wholesale hosted and trunk-based VoIP service for SMBs, Network Performance Platform ensures retail partners exceed business customers' expectations on 24/7 basis. Initial phases focus on standardized CPE combinations and configurations, other platform components include CPE surveillance and troubleshooting tools, security initiatives, and hosted test and assessment tools.

Appliances promote mid-market cross-platform IT automation.

KACE
Mountain View, CA 94043
Oct 06, 2006 Available in versions for handling 100-1,000 or 1,000+ systems, KBOX(TM) 1000 Series turnkey IT automation appliances enable management of laptops, desktops, servers, and other network devices across Windows, Linux (Red Hat), and Mac OS X operating systems. Secure systems management appliances provide end-to-end systems management, including inventory, patch management, and scripting and policy configuration. They also offer remote control, alerting, and audit capabilities.

Network Management Software optimizes sevice availabiliy.

Computer Associates International, Inc.
Islandia, NY 11788
Oct 06, 2006 Unicenter Network and Systems Management r11.1 offers management database built on Microsoft SQL Server and facilitates integration with CA as well as third-party management solutions. While protecting existing IT investments, solution safeguards critical business processes and reduces IT management complexity. It ensures health, availability, and performance of heterogeneous enterprise IT infrastructures by monitoring and automatically managing their components.

Software facilitates management of contact information.

Openwave Systems, Inc.
Redwood City, CA 94063
Oct 06, 2006 Part of Adaptive Messaging suite, Network Address Book allows display, synchronization, and editing of contact information from any device. Contact access and management tools enable retrieval of contacts over wireless and wireline voice and data networks. Network Address Book is built on Openwave's subscriber data management platform to allow integration via standards-based APIs, with other service enablers such as presence, location, and network-based information.

Software helps manage transportation and logistics.

Oracle Corp.
Redwood Shores, CA 94065
Oct 06, 2006 Available as stand-alone product or as part of Oracle E-Business Suite, Transportation Management v5.5 integrates and streamlines global transportation planning and execution, freight payment, and business process automation on single platform, across all modes of transportation. Program provides 3D load modeling to minimize failed and sub-optimized loads, dock and yard management, and wireless carrier communications.

CRM Software drives intelligent customer interaction.

Pegasystems, Inc.
Cambridge, MA 02142
Oct 06, 2006 Customer Process Manager framework provides combination of rules and process management capabilities. It includes best-practice processes for customer service and supports one-and-done process automation. Along with caller-specific surveys and quality management processes, suite offers smart knowledge management processes that can harness information from multiple sources and help leverage enterprise-wide knowledge in conjunction with content rules.

Software facilitates least cost routing.

Personeta, Inc
Naperville, IL 60540
Oct 06, 2006 Designed to work with SS7 and SIP-based signaling, Least Cost Routing allows wholesale and retail service providers to build flexible routing rules for their switching infrastructures, whether legacy or next-generation networks. It can implement updates in real-time from single point based on dynamic inputs from various external systems. Program then delivers consistent routing instructions to any call control element using appropriate signaling protocol.

Business Continuity Service reduces risk of data loss.

Pragmatix, Inc.
Elmsford, NY 10523
Oct 06, 2006 Built on IBM Express Advantage offering, Pragmatix Gold(TM), delivers IBM hosting performance and security with e-mail and BlackBerry support, backup, and server management to hedge funds and financial services companies with 75 or fewer desktops. Service provides dedicated installed IBM xSeries server and is professionally managed at secure IBM e-Business Hosting Facility. It also includes Microsoft Small Business Server suite, security patching, and 24/7 monitoring and support.

Virtual Appliance provides messaging security.

Proofpoint, Inc.
Cupertino, CA 95014
Oct 06, 2006 Suited for enterprises that have adopted or are moving to VMware environment, Messaging Security Gateway(TM) Virtual Edition provides defense against message-borne threats including spam, viruses, intellectual property leakage, and breaches of customer and employee data. Modular architecture lets users deploy inbound or outbound email defenses as needed. Snapshots of entire environment can be taken and restored at any time leveraging VMware infrastructure management tools.

Software monitors and manages remote intelligent devices.

Questra Consulting
Rochester, NY 14625
Oct 06, 2006 Using web-based technologies, Questra IDM Application Suite(TM) v5.2 on SAP NetWeaver® platform integrates data from equipment and instruments to mobile devices, call centers, 3rd-party field service management, and CRM/ERP enterprise systems, all in real-time and securely via Internet. Manufacturers and their customers benefit by being able to transition from reactive field service to proactive remote monitoring and maintenance.




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