Wireless Concierge Service provides personal assistance.
December 14, 2006 -
Combined with Pocket Express, MobileCierge offers consumers and mobile professionals worldwide wireless concierge service with immediate access to personal, travel, medical, and emergency assistance 24/7. Expert staff can supply users with restaurant referrals, roadside assistance, and flight booking. MobileCierge is available on smartphones and select consumer handheld devices through Pocket Express.
(Archive News Story - Products mentioned in this Archive News Story may or may not be available from the manufacturer.)
|Original Press release |
105 East 5th Street #201
Kansas City, MO, 64106
Handmark Launches Wireless Concierge Service on Pocket Express
KANSAS CITY, Mo. (4 December 2006) - Handmark® today announced that its award-winning Pocket Express(TM) mobile Internet experience now features the world's first mobile personal assistant service, MobileCierge. Together, Pocket Express and MobileCierge extend the mobile lifestyle by offering a worldwide wireless concierge service with global emergency assistance to consumers and mobile professionals. MobileCierge is immediately available on smartphones and select consumer handheld devices through Pocket Express for $5.99 per month.
MobileCierge, a Noel Group member company, provides Pocket Express users with immediate access to personal, travel, medical, and emergency assistance 24 hours a day, 7 days a week, anywhere in the world. MobileCierge is staffed with experts who can provide live assistance with a restaurant referral, roadside assistance, flight booking, or even replacing a contact lens.
"Handmark provides our customers with an unmatched mobile experience with both superior customer service and infotainment," said Douglas Edwards, Handmark co-founder and chief marketing officer. "The MobileCierge service is a natural extension of the Pocket Express experience. It is a compelling offer focused on the needs of our customers, with access to information and services."
"We understand that people's lives are hectic and that having instant access to the information they need at their fingertips is a must," said James Flavell, senior vice president at Noel Group. "Our MobileCierge service was designed specifically for that need and we feel that Pocket Express is the perfect channel for this service. Its customer-centric approach goes hand-in-hand with our values of providing expert personal care and emergency assistance from anywhere."
The latest version of Pocket Express includes unlimited, free access to a new sports scoreboard, as well as worldwide news and photos from the AP, detailed sports coverage, and complete weather forecasts for more than 2-million locations around the world. Pocket Express also offers an Executive Edition, including white and yellow page directory search, Oxford reference, movie show times, stock market portfolio tracking, detailed street level maps and driving directions for a $6.99 per month subscription.
Handmark also includes free customer phone support for Pocket Express Executive subscribers. Customers can talk with a live Handmark representative by calling the support.
More information about MobileCierge can be found at www.mobilecierge.com.
Handmark is a global leader in the development and distribution of mobile content solutions. Pocket Express wireless on-device portal service offers consumer-friendly access to news, reference and infotainment content on mobile phones as well as BlackBerry, Palm Treo, MOTORAZR, motorola Q(TM) and other Windows Mobile wireless handhelds. The company holds key mobile content distribution patents including Java-based push technology for wireless devices; has technology and distribution relationships with CNN International, The Associated Press, Oxford University Press, Hasbro, MobiTV, TV Guide, JAMDAT Mobile and Zagat Survey as well as all major U.S. mobile operators; and dominates the market for mobile software sold through retail channels. Handmark has R&D facilities in Gothenburg, Sweden; Kansas City, Mo.; and Dallas, Texas, with sales offices in Kansas City; San Francisco; Stockholm, Sweden; and London. For more information, visit http://www.handmark.com.
Handmark is a registered trademark, and Pocket Express, tools & toys for a mobile generation, the Handmark logo, and associated trade dress are trademarks of Handmark, Inc. All rights reserved. MobileVillage® and the Mobile Star Awards(TM) are trademarks or registered trademarks of MobileVillage / PDA Inc.All other trademarks and/or registered trademarks are the property of their respective owners.
Public Relations Manager
O: (816) 268-2956
F: (816) 421-6618
C: (913) 707-8486