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VoIP Software supports up to 5,000 users and 100 sites.

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April 9, 2008 - Targeting SMBs, AltiWare 5.2 updates Enterprise Manager application, which helps customers configure and synchronize distributed VoIP phone systems from single location. Global Unified Extension Presence allows user to see current status of extension located anywhere in enterprise, while Global Intercom allows user to hands-free page phone system extensions. Additionally, AltiWare 5.2 offers 3rd party SIP device support, multi-site Super Queue/ACD functionality, and Auto Attendant capabilities.

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Original Press release

Altigen Communications, Inc.
4555 Pushing Pkwy.
Fremont, CA, 94538
USA



AltiGenŽ Communications Announces AltiWare 5.2 With Enhanced Scalability and Multi-Site Management Capabilities


- Extends Support to 5,000 Users and 100 Sites -

FREMONT, Calif., April 3, 2008 /-- AltiGen(R) Communications, Inc. (NASDAQ:ATGN), a leading provider of VoIP business telephone systems and unified communications solutions for small-to-medium businesses (SMBs), including companies with multiple distributed locations, released new system software, AltiWare 5.2, that enhances AltiGen's award-winning VoIP business telephone systems capabilities, including increased support from 5 to 5,000 users and up to 100 locations per enterprise.

"AltiWare 5.2 significantly increases the scalability of AltiGen phone systems," said Jerry Fleming, president and COO. "We are committed to providing our customers the highest levels of satisfaction while continuing to achieve our goal of enhancing and extending our product line. We believe our expanded scalability and multi-site integration provides us with a market advantage which will drive additional orders and attract new customers."

"Using our capacity to support multiple locations, we take advantage of advanced new system and increased VoIP capabilities to enable a new set of business improvements for companies looking to maximize communications effectiveness, and reduce costs and maintenance required by multiple sites," said Jimmin Yao, vice president of product management at AltiGen.

As part of AltiGen's commitment to delivering world class Unified Communications solutions, AltiWare 5.2 updates the Enterprise Manager application, AltiGen's administration tool designed to help customers configure and synchronize several distributed AltiGen VoIP phone systems from a single location, with support for enhanced functionality:

-- Global Unified Extension Presence allows users to see the current status of an extension located anywhere in the enterprise environment -- remote or local.
-- Global Intercom extends AltiGen's paging and intercom capabilities allowing users to hands-free page phone system extensions located in any company location.

In addition to the Enterprise Manager enhancements, AltiWare 5.2 also offers software enhancements in the following areas:

-- 3rd party SIP device support
-- Enhanced multi-site Super Queue / ACD functionality
-- Extended Auto Attendant capabilities

AltiWare 5.2 is available through AltiGen's Authorized Partner Channel.

About AltiGen Communications
AltiGen Communications, Inc. (NASDAQ:ATGN) is a leading provider of VoIP business phone systems and Microsoft-based unified communications solutions for small-to-medium businesses (SMBs), including companies with multiple distributed locations, branch offices and call centers. AltiGen's scalable, integrated, and easy to manage all-in-one unified communications solutions enable an array of applications like standards based SIP VoIP phones and servers, unified messaging, voicemail, call recording, conferencing, call activity reporting and mobility solutions that leverage both the Internet and the public telephone network to take advantage of the convergence of voice and data communications. AltiGen's systems are designed with an open architecture and are built on an industry standard platform. This adherence to widely used standards allows products to integrate with and leverage the existing technology investment of partners and customers. For more information, call 1-888-ALTIGEN or visit the website at http://www.altigen.com/.

CONTACT: Niel Levonius, Sr. Product Marketing Manager of AltiGen Communications, Inc., +1-510-252-9712, ext. 415, nlevonius@altigen.com

Web site: http://www.altigen.com/

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User comments about this story

Voip Business Phone Systems

The most important consideration when planning a Voip Business Phone Systems is the needs of the users and their expectations. An online survey or informal talks are a good way to get this information. Employees may have opinions on the existing phone system, its good and bad points.

By Dave on Jun 26, 2010 16:47

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