VoIP Appliance enables call recording for SMBs.February 11, 2009 -
Combining Oreka TR Total Recorder application with 1U, Linux-based rack-mounted server, OrecX VoIP Recording Appliance monitors up to four 100/1000 Mb Ethernet ports, and can record up to 200 simultaneous VoIP sessions. Plug-and-play unit enables SMBs to handle VoIP calls while providing total recording, live monitoring, rule-based selective and sampled recording, or record-on-demand options. All call functions are possible through standard Web browsers, including IE and Mozilla Firefox.
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Original Press release
OrecX LLC
11 South LaSalle Suite 2155
Chicago, IL, 60603
USA
OrecX Debuts Low Cost, Plug-n-Play VoIP Recording Appliance At IT EXPO EAST 2009
New OrecX VoIP Recording Appliance Enables Easy-to-Install Call Recording For SMBs Including Call Centers, Customer Service Operations and Others
MIAMI, IT EXPO EAST, Feb. 2 /-- OrecX LLC, a leading provider of open source voice recording applications, announced today the debut of its first all-in-one, plug-and-play call recording solution at the Internet Telephony Conference and Expo 2009 in Miami. The product, which combines OrecX's Oreka TR Total Recorder application with a 1U, Linux-based rack- mounted server, can record up to 200 simultaneous VoIP sessions in one easy- to-install package that is the most affordable on the market.
The OrecX VoIP Recording Appliance gives small-to-medium businesses (SMBs) a smooth migration path for handling VoIP calls while providing total recording, live monitoring, rule-based selective and sampled recording, or record-on-demand options. The system leverages the power of Oreka TR, the enterprise-strength version of OrecX's open source Oreka GPL recorder that allows users to search, find and categorize recordings based on time and date of call, incoming phone number, outgoing phone number or other customer requirements.
"The OrecX VoIP Recording Appliance answers a real need in the market for an easy-to-install, easy-to-use hardware/software combination that is also easy on the budget," said Bruce Kaskey, COO of OrecX. "No significant technical knowledge is required with the OrecX VoIP Recording Appliance-just plug it in and it works. What's more, the appliance integrates with any phone system and supports all major protocols, making it a universal solution."
Suitable for contact centers, legal offices, sales/transaction personnel, public safety agencies and others, the OrecX VoIP Recording Appliance lets users record calls, monitor calls live, record calls on demand, tag calls and more. It features call playback and filtering and establishes an audit trail for compliance purposes; with available add-on module, users can also implement quality management.
Access to call functions is possible through standard Web browsers including Internet Explorer and Mozilla Firefox. The device monitors up to four 100/1000 MB Ethernet ports, and can record up to 200 extensions simultaneously.
The OrecX VoIP Recording Appliance, including rack-mount server and pre- installed Oreka TR total recorder software, is priced under $3,500 and includes twelve channel licenses, with more channels available. The unit is being displayed February 2-4 from OrecX's 2009 IT EXPO EAST exhibit, Booth D- 06 in the Miami Beach Convention Center.
OrecX is a Silver Sponsor of 2009 IT EXPO EAST. To learn more, visit the company's booth or http://www.orecx.com/.
About OrecX:
Chicago based OrecX provides open source VoIP recording solutions at a fraction of the cost of proprietary recording applications that often run $1,000-$4,000 per user. OrecX is the primary developer and sponsor of the Oreka open source call recording project hosted on sourceforge.net (http://www.oreka.org/). More than 37,000 users have downloaded the open source version of Oreka, which has received accolades from Linux World, Unified Communications Magazine, and VON Magazine.
For more information, please visit: http://www.orecx.com/.
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