Video Quality Monitor offers QoE platform for cable operators.January 22, 2008 -
Monitoring video quality at content source, headend, transport network, and set-top box, V-FACTOR® Quality of Experience Platform provides scalable solution that accurately assesses consumer's video quality experience. Part of platform, Q-1000 video headend analyzer examines, in real-time, quality and integrity of source video and detects any transcoding or other encoding impairments. Network probes and software agents monitor other network nodes to identify video quality issues.
(Archive News Story - Products mentioned in this Archive News Story may or may not be available from the manufacturer.)
Original Press release
Symmetricom Inc.
2300 Orchard Pkwy.
San Jose, CA, 95131
USA
Symmetricom Announces V-FACTOR® Video QoE Platform for Cable
Perceptual Video Quality Monitoring Solution Delivers Detailed, Real-Time Understanding of Video Service Quality
Monitors Video Quality at the Content Source, Headend, Transport Network, and the Set-Top Box
SAN JOSE, Calif. - January 14, 2008 - Symmetricom, Inc. (NASDAQ: SYMM), today announced the availability of its V-FACTOR® Quality of Experience (QoE) Platform that delivers a perceptual video quality solution for cable operators. Building upon 50 years of experience in the communications industry by Symmetricom, V-FACTOR enables the monitoring of key sources of potential video and audio impairments by providing a scalable solution that accurately assesses consumer's video quality experience.
According to Jim Chiddix, a cable industry veteran and Symmetricom board member, the rapid expansion of high definition (HD) and switched and on-demand video service offerings is bringing the issue of video quality to the forefront for cable operators. "Degraded video quality and other performance issues are real-world obstacles that can quickly increase cable operators' technical support costs, create customer churn, and dramatically impact revenue streams. A comprehensive solution is needed to accurately measure video quality from content origination through the network all the way to the set-top box," Chiddix said.
As an element of the V-FACTOR QoE platform for cable operators, Symmetricom is also announcing its Q-1000 video headend analyzer. By digging deep into the actual video content, the Q-1000 examines, in real time, the quality and integrity of source video and detects any transcoding or other encoding impairments. V-FACTOR combines the Q-1000 video headend analyzer with network probes, software agents, and NOC software into a comprehensive end-to-end solution. The Q-1000 delivers specialized functionality for the headend, while Symmetricom's network probes and software agents monitor other network nodes to ensure accurate identification of video quality issues throughout the video delivery chain. Together, V-FACTOR analyzes source video, headend, network, set-top box, etc. for a complete QoE solution.
Stefan Winkler, a principal technologist in Symmetricom's QoE Assurance Division, commented, "Impairments come from various sources including source content, encoders, transcoders, video transmission/distribution, and set-top boxes. Based on the Moving Pictures Quality Metric (MPQM) model adapted specifically for end-to-end video quality scoring, our solution analyzes the actual video content, and combines content impairments with network performance data in order to precisely identify subscriber quality issues. By filtering the results though a sophisticated human vision system (HVS) model, we enable cable operators to understand what quality issues matter to consumers by providing a simple, yet highly accurate video quality score."
Symmetricom is unveiling V-FACTOR for cable at the Society of Cable Telecommunications Engineers (SCTE)'s Conference on Emerging Technologies (ET)® taking place Jan. 14-16 in Los Angeles. At the conference, Dr. Winkler is addressing the importance of QoE as a critical measure of success for IP-based video services on a panel along with industry executives from Cable Labs, Time Warner Cable, and other companies that will tackle some of the important challenges the industry faces today. The panel, entitled "Rapid Application Delivery and Service Quality Management," is Wednesday, January 16, 2008, 1:30 p.m. - 4:30 p.m. at the Westin Bonaventure Hotel & Suites in Los Angeles.
About Symmetricom's QoE Assurance Division
Symmetricom's QoE Assurance Division provides perceptual video quality monitoring and diagnostic solutions for cable operators, telcos and other CSPs to deliver mission- critical QoE solutions for IP-based switched digital video services. For more information, visit http://qoe.symmetricom.com.
About Symmetricom, Inc.
As a worldwide leader in precise time and frequency products and services, Symmetricom provides "Perfect Timing" to customers around the world. Since 1985, the company's solutions have helped define the world's time and frequency standards, delivering precision, reliability and efficiency to wireline and wireless networks, instrumentation and testing applications and network time management. Deployed in more than 90 countries, the company's synchronization solutions include primary reference sources, building integrated timing supplies (BITS), GPS timing receivers, time and frequency distribution systems, network time servers and ruggedized oscillators. Symmetricom also incorporates technologies including Universal Timing Interface (UTI), Network Time Protocol (NTP), Precision Time Protocol (IEEE 1588), and others supporting the world's migration to Next Generation Networks (NGN). Symmetricom is based in San Jose, Calif., with offices worldwide. For more information, visit www.symmetricom.com.
Contacts:
Joyce Kim
Symmetricom
408-964-7699
jkim@symmetricom.com
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