Unified Communications Software serves mid-size enterprises.February 8, 2011 -
Designed for rapid deployment, OpenScape UC Server Xpress voice, unified communications, and contact center solution suits customers with 350-1,000 users and can scale to accommodate future growth. Included applications - OpenScape Unified Messaging, Conferencing, Contact Center, and Voice - are pre-configured to reduce deployment risks and installation time. Other tools include OpenSmart Customer Data Collection and Web-based community portal for support.
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Original Press release
Siemens Communications, Enterprise Networks USA
321 Research Pkwy.
Meriden, CT, 06450
USA
Siemens Enterprise Communications Introduces OpenScape UC Server Xpress for Mid-Size Enterprises
Available Exclusively via the Channel, Innovative Package Delivers All-in-One UC and Voice Communications
RESTON, Va. -- Building on its industry-leading portfolio of unified communications and collaboration (UCC) solutions, Siemens Enterprise Communications today introduced OpenScape UC Server Xpress, a streamlined voice, UC and contact center solution optimized for mid-size customers with between 350-1,000 users and the ability to easily scale for future growth. Available exclusively through Siemens Enterprise Communications' reseller partners, OpenScape UC Server Xpress puts an affordable, easy to configure and deploy voice and UC solution within reach for the mid-market enterprise.
Mid-size enterprises face many of the same business challenges as large enterprises, with the need to reduce costs and improve productivity and operational efficiency. They also require a solution that is simple and fast to deploy and use, so OpenScape UC Server Xpress has been designed with key applications pre-configured including OpenScape Unified Messaging, OpenScape Conferencing, OpenScape Contact Center and a fully featured OpenScape Voice solution. Pre-configuration reduces deployment risks and the time required to install and make operational. This helps keep start-up costs down and gets the mid-sized enterprise working with the advanced applications they require. Designed to be deployed in hours rather than days, channel partners can quickly get customers up and running, accelerating return on investment.
"Our mid-sized customers have been looking for a solution like OpenScape UC Server Xpress - something that will enable them to take advantage of full-featured voice and UC applications while still getting the most value for their money, yet giving the ability to scale seamlessly without forklift upgrades as their business grows or needs change" said Brian Jones, Vice President of Black Box Network Services. "The fact that it is pre-configured and can integrate easily into an existing data center environment makes it even easier for us to get our customers up and running quickly and without excess costs."
OpenScape UC Server Xpress includes unique tools to enable partners to improve deployment efficiency and customer service. OpenSmart Customer Data Collection captures customer-specific information such subscriber data, dial plan and routing, and generates a mass provisioning configuration file that is part of the pre-staging of the solution. Plus, a new Web-based community portal for support provides a forum for partners to discuss best practices for customer deployments, and provides access to service and documentation, trouble shooting guides, a hotline for urgent priority requests, and a searchable knowledge base.
Based on the award-winning OpenScape Voice, OpenScape UC Server and OpenScape UC Suite solutions, OpenScape UC Server Xpress delivers all of the operational and maintenance capabilities customers and partners have come to expect. This includes the OpenScape Deployment Server, which provides Auto Phone configuration capabilities, and the Common Management Portal, which allows for the management of all OpenScape UC Server Xpress solution components.
"OpenScape UC Server Xpress provides midsize enterprises with an affordable solution for voice and UC and provides our channel partners with a robust, easy to deploy service offering," said Chris Hummel, President, North America and CMO of Siemens Enterprise Communications. "As part of our Open Communications approach, we are now delivering the highest value voice and UC features in a simple solution package so midsize enterprises can comfortably make the move to a communications solution that enhances their business process and keeps them competitive."
OpenScape UC Server Xpress will be available exclusively from Siemens Enterprise Communications' reseller partners during the first quarter of 2011. For more information on OpenScape UC Server Xpress, please visit: http://www.siemens-enterprise.com/
About Siemens Enterprise Communications
Siemens Enterprise Communications is a premier provider of end-to-end enterprise communications, including voice, network infrastructure and security solutions that use open, standards-based architectures to unify communications and business applications for a seamless collaboration experience. This award-winning "Open Communications" approach enables organizations to improve productivity and reduce costs through easy-to-deploy solutions that work within existing IT environments, delivering operational efficiencies. It is the foundation for the company's OpenPath® commitment that enables customers to mitigate risk and cost-effectively adopt unified communications. Jointly owned by The Gores Group and Siemens AG, Siemens Enterprise Communications companies include Siemens Enterprise Communications, Cycos, and Enterasys Networks.
For more information about the Siemens Enterprise Communications or Enterasys please visit www.siemens-enterprise.com or www.enterasys.com
Note: Siemens Enterprise Communications & Co K.G. is a trademark licensee of Siemens AG. HiPath, OpenOffice, OpenScape and OpenStage, are registered trademarks of Siemens Enterprise Communications & Co K.G. or its affiliates. All other company, brand, product and service names are trademarks or registered trademarks of their respective holders.
CONTACT: Amy Martin, Corporate Communications, +1-408-492-2785, amy.martin@siemens-enterprise.com
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