Software targets telecommunications companies.September 18, 2006 -
M4® Solutions v7.0 Geographical Operations System software links planning and mapping data directly with accounting, asset, customer, and service information. Dispatch Manager module handles service order and trouble ticket cycle from creation to close, while fiber management functionality includes template builder, fiber-to-the-home (FTTH) tools, laptop synching capabilities, and security features. Software can be integrated with most network management and customer service applications.
(Archive News Story - Products mentioned in this Archive News Story may or may not be available from the manufacturer.)
Original Press release
MAPCOM Systems, Inc.
7345 Whitepine Rd.
Richmond, VA, 23237
USA
Mapcom Systems Announces Release of M4® Solutions v7.0 Geographical Operations System (GOS) Software
RICHMOND, Va., Aug. 7 // -- Mapcom Systems announced today the release of M4® Solutions v7.0, the latest release of its Windows-based Geographical Operations System (GOS) software for telecommunications companies. Retaining all of the functionality of previous releases, the release is the foundation product for three new modules: M4® Long Haul Fiber to complement the comprehensive fiber suite, M4® CPR, and M4® Dispatch Manager, which manages the service order and trouble ticket cycle from creation to close.
New enhancements made to existing functionality include additions to M4's fiber functionality, including an enhanced template builder and increased fiber-to-the-home (FTTH) tools, as well as laptop synching capabilities, and new security features.
Since its creation, M4® Solutions has evolved from an engineering mapping tool into an organization-wide geographical operations system that is easily integrated with any open database and most billing, accounting, network management and customer service applications. The company coined the term "Geographical Operations System" to represent its marriage of "GIS" (Geographical Information System) technology with "OSS" (Operational Support System) back office functionality.
"We are extremely excited about this new release because it expands usage of M4 into new telecommunications markets, into new areas of the telecommunications organization, and reinforces our dedication to making the tasks of all employees easier to manage," says John Granger, President and CEO of Mapcom Systems. "Mapcom was really the first company of its kind to actively encourage 'best of breed' integration, allowing companies to continue utilizing their existing data and applications, and it has paid off for our customers. Integration with M4 is reducing our customers' operational costs significantly while enabling them to better compete in today's competitive telecommunications world."
About Mapcom Systems
Mapcom Systems is the creator of M4® Solutions Geographical Operations System (GOS) software, the first solution that links planning and mapping data directly with accounting, asset, customer, and service information. Unlike other facility management or mapping programs, M4® integrates with every ODBC database and with numerous customer service, network management, accounting and billing systems, creating a geographically-based operations platform that telecommunications providers use throughout their organizations. In addition to software, Mapcom provides custom mapping and ongoing record conversion, consulting, and maintenance services. For more information about Mapcom Systems contact the Richmond, VA office at 800.745.MAPS (6277) or visit their web site at http://www.mapcom.com/.
Source: Mapcom Systems
CONTACT:
Kate Lawton, Director of Marketing of Mapcom Systems,
+1-804-743-1860,
klawton@mapcom.com
Web site: http://www.mapcom.com/
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