Software provides mobile fleet management.November 15, 2005 -
Designed for handheld applications, A.MAZE Mobile puts dispatch, route accounting, inventory control, and customer service capabilities in palm of driver's hand. It ensures effective communication by enabling organizations to stay connected with drivers, no matter what handheld devices they are using. Software provides automatic management and reporting of planned versus actual route deviations, as well as ability to track drivers and locations and confirm deliveries.
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Original Press release
GEOCOM tms
1300 Hawthorne Ave.
Smyrna, GA, 30080
USA
GEOCOMtms Improves Driver Communications with Mobile Fleet Management
Atlanta, Georgia , October 27, 2005: GEOCOMtms, a global provider of Fleet Management solutions for local pickup and delivery, announced today the release of A.MAZE Mobile, an innovative fleet management solution that puts dispatch, route accounting, inventory control, and customer service capabilities in the palm of the driver's hand. Developed in a joint partnership with BizSpeed, an enterprise software and services company that develops business applications for mobile, wireless, and web users, A.MAZE Mobile is the only handheld solution that delivers all of these capabilities within a fully integrated fleet management platform.
"Improving communication between dispatchers and drivers is of critical importance to companies that operate their own fleet," said Michael Nark, president and chief executive officer of GEOCOMtms. "And as with any business, so is building strong customer relationships. We saw a need in the market for a better way to handle these requirements. Our customers helped us identify the right combination of functionality and capabilities, while stressing the importance of a fully integrated solution; which is one of the reasons A.MAZE Mobile works so well with all of the applications in the A.MAZE Suite."
A.MAZE Mobile is specifically designed for dynamic environments where dispatchers need to stay closely connected to drivers in the field. Managing intraday communications via telephone or walkie-talkie can be difficult. The mobile solution ensures effective communication by enabling organizations to stay connected with drivers, no matter what handheld devices they are using. Turn-by-turn directions are always available electronically, when a driver needs them. And if plans need to change during the day, updated stop assignments and directions can be pushed out automatically, without dispatcher intervention.
"In many industries, the driver in the field is the primary point of contact between a company and its customers," stated Chris Henry, president and chief executive officer of BizSpeed, Inc. "That means the driver can have a big impact on customer satisfaction. Giving him the ability to confirm deliveries on the spot, for instance, and in particular making sure that quantities and pricing are right, improves invoice accuracy, which is definitely important to customers. The ability to help companies deliver better service is one of the things that make A.MAZE Mobile so powerful."
A core component of the A.MAZE suite, A.MAZE Mobile integrates seamlessly with back office applications such as Accounting and Order Management, allowing users to streamline operations and improve efficiencies. In addition to dispatch, the solution also provides account management tools that enable companies to deliver better service in the field. Service personnel can access account history and service contracts, complete detailed inspection reports, and document onsite maintenance activities. Drivers can help reduce billing errors by recording actual delivery quantity at each stop and confirm delivery via electronic signature capture. Invoices and work orders can also be generated automatically, thereby reducing billing errors and omissions.
Other advanced features include:
- automatic management and reporting of planned versus actual route deviations
- the ability to track drivers and locations and confirm deliveries
- intelligent re-optimization of routes based on actual versus planned route comparisons
About BizSpeed
BizSpeed is an enterprise software and services company that delivers operational business applications to mobile, wireless, and web users. BizSpeed's goRoam mobile platform provides information at the point of need, enabling field personnel to access and capture information where they need it, when they need it. Field sales, service and inspections are entered one time using barcode or RFID scanning and are wirelessly synchronized through the goRoam server to any corporate information system. BizSpeed's customers like Ford Motor Company, Smith International, Sente Group and PJM Interconnect have relied on BizSpeed's goRoam platform to extend their ERP systems to field personnel, configure field data capture for their specific processes, and automate data collection. The net result is a "Faster Business". For additional information on BizSpeed and our products including goRoam, SiteSupervisor Integrated Workplace Management and MobileSurveyBuilder, please visit www.bizspeed.com.
About GEOCOMtms
GEOCOMtms gets things moving with fleet management solutions that make local pickup and delivery operations run smoothly. Everyday, leading organizations choose the company's A.MAZE? suite to direct thousands of vehicles from hundreds of depots and distribution centers. With tools for territory design, route planning, dispatch, mobile communications, and fleet tracking, A.MAZE is the first fully integrated solution developed specifically for local P&D. Busy logistics executives depend on A.MAZE because it delivers enterprise visibility and complete control over fleet operations. And that translates into greater asset productivity, improved cash flow, and increased return on capital. By partnering with GEOCOMtms, customers like McPherson Oil Products, NAPA Auto Parts, Purolator Courier, and Velocity Express have reduced operating costs while raising the level of customer service they provide. For additional information, please visit www.GEOCOMtms.com.
Contact: D. Scott Beaver
Phone: 770-803-0295 x104
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User comments about this story
Interesting to know that mobile fleet management ensures effective communication by enabling organizations to stay connected with drivers, no matter what handheld devices they are using.
By plumber bedford on Nov 30, 2010 11:52
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